About the Position

Autonomy in Every Drone

Helpdesk Specialist

About Us

The Fourth Law (Четвертий Закон) - a leading Ukrainian manufacturer of drone autonomy technologies. The company’s solutions are codified to NATO standards and are used by more than 50 units of the Defense Forces of Ukraine and 20+ drone manufacturers. Our products bear the names of Ukrainian figures of the Executed Renaissance and the Sixtiers - Vasyl Stus, Olena Teliha, Mykola Zerov, and Anatolii Lupynos.

In 2026, the company received an award from DOU as the most promising project in the defense technology sector.

Role mission: to ensure reliable operation and scaling of the company’s physical IT infrastructure. We are looking for a Helpdesk Specialist who will be responsible for high-quality physical installation, connection, and maintenance of equipment both at users’ workstations and in the server room.

Responsibilities

Physically connecting and setting up equipment at employees’ workstations (computers, phones, printers, etc.).
Laying and organizing cable infrastructure in the office (cable management).
Working in the server room - mounting equipment in telecommunications racks, patching patch panels, keeping things in order.
Initial diagnostics and resolution of hardware faults and physical network connection issues.
Working with the IT team (system administrators) to ensure uninterrupted network operation.
Tracking IT equipment and keeping it in order.
Diagnosing and resolving common OS and corporate software issues.

Requirements

Understanding of how networks work (Ethernet, TCP/IP).
Skills in using hand tools.
Practical experience installing and maintaining local networks.
Experience with physical installation and basic configuration of network equipment (routers, switches, access points).
Experience connecting workstations (PCs, monitors, peripherals) and office equipment.
Accuracy, attention to detail, and responsibility.
Experience using the MacOS and Windows operating systems.
Understanding of information security principles.
User support experience.

Nice to Have

Experience as an installer/connection engineer at an internet provider or in similar positions will be a significant advantage.

We Offer

Work that makes a real impact. We create products that directly strengthen Ukraine’s defense capabilities.
Work with top engineers in MilTech and autonomy.
Official employment in Diia City.
Possibility of reserving military-obligated employees in accordance with current legislation.
Annual paid leave - 24 calendar days.
Veterans are entitled to additional paid leave - 14 calendar days.
Paid sick leave in accordance with the law.
Possibility of reimbursement of training expenses in accordance with the company’s internal policies.

We are looking not for executors, but for like-minded people who share our values and are ready to build the future of Ukrainian MilTech.

Apply for the Job

The Fourth Law / TFL / Четвертий Закон

We work for those who protect us

Also visit our sister company Odd Systems. They produce thermal cameras and FPV drones

Helpdesk Specialist

Job description