Hospitality Associate

Compensation: USD 18.99 - USD 26.59 - hourly

About the Position

We are seeking a Hospitality Associate to deliver exceptional workplace hospitality experience through amenity management and exceptional service for employees, clients, and visitors. The role serves as a visible workplace ambassador, ensuring shared spaces remain clean, stocked, professional, and guest-ready throughout the business day.

Responsibilities

Primary Responsibilities

Workplace Hospitality & Amenities

• Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
• Conduct routine workplace inspections and floor audits.
• Monitor and replenish food, beverage, and workplace supplies.
• Ensure amenities and common areas are clean, organized, and presentation-ready.

Guest Experience & Service

• Provide coverage for reception, assisting with inquiries and special requests via phone, email, and in-person interactions, delivering proactive and personalized service.
• Deliver a welcoming, hospitality-focused experience for employees, clients, and visitors.
• Respond to workplace and hospitality-related requests.
• Partner with workplace teams, vendors, and service providers to maintain workplace readiness.

Meetings & Events

• Support meeting and conference room readiness, setups, resets, and room turnover.
• Coordinate catering deliveries, refreshments, and hospitality services.
• Assist with event logistics and special workplace events.

Secondary Responsibilities (Backup Support as Needed)

• Mail distribution and package handling.
• Reprographics and printing support.
• Vendor escorting and coordination.
• Work order submission and service tracking.
• Administrative and operational support for workplace initiatives and special projects.

Requirements

• Education: High school diploma or equivalent required.
• Experience: 1+ years of hospitality, conference services, catering, event operations, or client-facing service experience within a corporate or hospitality environment.
• Skills:
  • Strong customer service, communication, and relationship-building skills with a hospitality-first mindset.
  • Highly organized and detail-oriented, with the ability to anticipate needs, manage competing priorities, and deliver polished, client-ready experiences.
  • Proficient in Microsoft Office and workplace technology tools.
  • Ability to collaborate effectively with employees, clients, and visitors in a fast-paced environment.

We Offer

• Competitive salary range: USD 18.99 - USD 26.59 / hour.
• Comprehensive benefits package including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, parental leave, adoption assistance, tuition assistance, and employer/partner discounts.
• Opportunity for career growth and progression.

About the Company

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Shift: Monday-Friday 8:00am-5:00pm

RRD is an Equal Opportunity Employer, including disability/veterans. We value innovation, authenticity, and integrity. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.