About the Position

HR Business Partner/HRBP (Manager - Senior Level) for AI & Data Division - Group Human Resources Supervisory Department (GHRD)

Location: Tokyo, Japan

Req. Number: 1028805

Business Overview

Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

Our Businesses Key Figures

Department Overview

With the rapid expansion of our global business, you will be at the forefront of diverse human resource and organizational management challenges, formulating and executing strategic solutions.

About the AI & Data Division HR

AI & Data Division is responsible for analyzing data from various Rakuten services and providing solutions for service improvement, thereby supporting AI development. It is also a global organization with employees located not only in Japan but also overseas.
AI & Data Division HR Group addresses various challenges related to AI talent and organizational management that arise as the business expands.
Our mission is to break free from conventional thinking, accurately identify internal and external needs, and collaboratively develop HR strategies and systems that support corporate growth and contribute to the company's success.

Responsibilities

Execution and Improvement of Strategic HR Functions:
- Deeply understand the assigned department's strategies, goals, and challenges, and formulate and execute HR strategies to achieve them.
- Provide strategic advice and coaching to organizational management on a wide range of HR issues, including organizational design, talent allocation, performance management, and engagement improvement.
Organizational Development/Change Management:
- Understand the organizational structure, culture, and climate of the assigned department and identify challenges.
- Propose and implement improvements to enhance organizational health.
- Drive smooth transformations as needed.
Talent Development/Capability Building:
- Based on the business strategy of the assigned business unit, identify necessary skills and capabilities and formulate talent development plans.
- Promote the development of next-generation leaders.
Group Collaboration and Initiative Promotion:
- Collaborate with the overall Group HR strategy and lead the introduction and promotion of global HR initiatives.
Labor Relations Management/Compliance:
- Maintain a healthy work environment and manage risks, including compliance with labor laws, harassment response, and mental health care.

Requirements

Mandatory Qualifications:
- Experience as an HRBP.
- Experience in people management.
- Japanese: Business level.
- English: Business level.
Desired Qualifications:
- HR experience at a company with 500 or more employees.
- TOEIC 800+ (or equivalent certification/proof of degree from an English-speaking university).

Desired Candidate Profile

Possesses strong communication skills, negotiation skills, and leadership abilities.
Able to think and act autonomously, and adapt flexibly to change.
Able to engage stakeholders and promote tasks collaboratively.
Able to work in a fast-paced environment and deal with ambiguous situations.

We Offer

Competitive salary
Opportunity to work in a diverse and global environment
Abundant career paths within Rakuten Group
Active communication between HR departments

About the Company

Rakuten stands for ‘optimism’ in Japanese. It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. Today, our 70+ businesses span e-commerce, digital content, communications, and fintech, bringing the joy of discovery to almost 1.3 billion members across the world.

Employee Benefits

Employee Conditions

Culture

Apply now and be part of a team that is driving business growth through strategic HR solutions!