About the Position

HR Systems Expert

At Ascom, we're a global healthcare technology company with more than 160 years of innovation. Our solutions support healthcare professionals around the world by improving communication, coordination, and clinical workflows across healthcare environments.

To support our global HR organisation, we are looking for an experienced HR Systems Expert to join our Global HR team.

This is an exciting opportunity for someone who enjoys combining HR knowledge with systems expertise, process improvement, and stakeholder collaboration. You will play an important role in ensuring our HR systems run effectively, support our people processes, and deliver reliable data and insights to the business.

Working closely with HR colleagues, IT teams, external vendors, and key stakeholders, you will help maintain, improve, and optimise our HR technology landscape while supporting global HR projects and initiatives.

About the Role

As our HR Systems Expert, you will be responsible for the day-to-day management and continuous improvement of our HR systems. You will act as a key point of contact for system users, support process optimisation, coordinate enhancements, and help ensure data quality, compliance, and operational excellence across our HR technology environment.

Success in this role requires a structured and proactive approach, strong stakeholder management skills, and the ability to coordinate multiple initiatives and priorities across a global organisation.

Responsibilities

• Manage and support global and local HR systems, including HRIS, talent management, and payroll platforms.
• Coordinate system enhancements, upgrades, testing, and continuous improvement activities.
• Ensure the accuracy, integrity, security, and compliance of HR data across all systems.
• Create and maintain reports, dashboards, and analytics to support HR and business decision-making.
• Provide user support, guidance, and training, translating system capabilities into practical solutions.
• Coordinate with external vendors and monitor service delivery against agreed service levels.
• Identify opportunities to improve processes, increase efficiency, and enhance the user experience.
• Support global HR projects through effective planning, coordination, communication, and stakeholder management.
• Maintain system documentation, procedures, and governance standards.

Requirements

• A Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
• 3-5+ years of experience working with HR systems and HR technology solutions.
• Experience supporting HRIS implementations, upgrades, or enhancement projects.
• Strong analytical skills and experience with reporting and dashboard tools.
• Sound understanding of HR processes and operational practices.
• Excellent communication, coordination, and stakeholder management skills.
• Strong organisational and project coordination capabilities, with the ability to manage multiple priorities.
• A proactive and solution-focused mindset with attention to detail.
• Experience working in an international environment and collaborating across countries and functions.

We Offer

• Work with colleagues across a global organisation.
• Contribute to the continuous improvement of HR systems and processes.
• Participate in international HR projects and initiatives.
• Develop your expertise in HR technology and data management.
• Work in a collaborative environment that values innovation, ownership, and continuous improvement.

About the Company

Ascom is committed to creating an inclusive workplace where everyone is treated with respect and given equal opportunities, regardless of background, identity, or experience. We value diversity and believe different perspectives help us better serve our customers and communities.

Make an impact by joining Ascom and help us create efficient, reliable, and user-friendly HR systems that support our people and our business.