HRIS Payroll Specialist - Implementation

About the Position

HRIS Payroll Specialist - Implementation | Bangalore

Bangalore, Karnātaka, India

About Paybooks

Paybooks is on a mission to make HCM & payroll simple and delightful for businesses. Since 2012, we have helped 3,000+ businesses across India in automating their payroll, staying compliant with laws, and delighting their employees. Paybooks is a part of TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.

About the Team:

Our vision is to create a global HCM platform, augmented with a suite of AI apps to re-imagine the power of talent management.

To accomplish this, we are building a highly motivated team, having the right mix of curiosity, expertise, and stamina to transform the space!

Position Overview

The Implementation Specialist is responsible for the comprehensive onboarding of new clients, ensuring high-quality payroll processing services in a dynamic environment.

This role requires a meticulous approach to organizational policies, exceptional customer service, and proficient management of client documentation and system configuration.

Responsibilities

• Execute the client onboarding process, including information gathering, system setup, and policy implementation
• Configure payroll, leave, expense claims, and attendance modules according to client specifications
• Manage workflow through initial payroll cycles, ensuring accuracy and timeliness of all transactions
• Collaborate effectively within a team while demonstrating the ability to work independently
• Ensure thorough documentation and accurate processing of all payroll-related information
• Provide client education on software utilization and best practices
• Adapt to high-volume periods, including month-end, quarter-end, and year-end processes
• Apply comprehensive knowledge of benefits, compensation principles, income tax, and retirement plans
• Utilize strong analytical and problem-solving skills to address complex client needs
• Demonstrate excellent organizational and time management capabilities
• Maintain up-to-date knowledge of statutory compliance related to payroll, including PF, ESI, Professional Tax, LWF, and Income Tax
• Develop in-depth product knowledge to do product fitment gap analysis between client’s requirement and product features and functionalities

Requirements

• Bachelor’s degree
• 2+ to 6 years of experience in implementation or product support with domestic clients
• Excellent verbal and written communication skills
• Superior client relationship management abilities
• In-depth knowledge of Indian HR and Payroll domain
• Advanced problem-solving and analytical skills
• Proficiency in MS Excel
• Ability to manage time effectively and prioritize tasks
• Ability to perform under pressure during peak periods (month-end, quarter-end, and year-end)
• Strong customer focus, adaptability, and a commitment to delivering exceptional service in a fast-paced environment

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities
• Collaborative and supportive team culture

About the Company

Paybooks is on a mission to make HCM & payroll simple and delightful for businesses. Since 2012, we have helped 3,000+ businesses across India in automating their payroll, staying compliant with laws, and delighting their employees. Paybooks is a part of TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.