Human Resource Manager

About the Position

Human Resource Manager

IONOS is seeking a dedicated Human Resource Manager to join our team in Cebu City, Philippines. As a key member of our HR team, you will ensure seamless implementation of HR policies, programs, and initiatives for front-line employees to support organizational objectives and drive employee engagement.

Responsibilities

HR Operations & Compliance

• Oversee and manage day-to-day HR operations for front-line employees ensuring compliance with company policies, local labor laws, and industry standards.
• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.

Talent Management & Workforce Planning

• Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
• Partner with line managers to identify training and development opportunities for employees to enhance performance and career growth.
• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.

Employee Engagement & Retention

• Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.

Performance Management

• Support front-line managers in implementing the performance appraisal process ensuring timely and constructive feedback is delivered.
• Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.

Change Management

• Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.

Leadership Support

• Serve as a trusted advisor to front-line managers, providing HR expertise and guidance on employee relations, team dynamics, and best practices.
• Lead or participate in cross-functional projects that impact front-line teams, ensuring HR’s perspective is represented.

Requirements

• A degree in HR, Learning and Development, Psychology, or similar.
• At least 5 years of experience in HR Management, preferably supporting front-line or operational teams.
• Proven track record in managing employee relations, workforce planning, and HR program implementation.
• Strong knowledge of labor laws and HR compliance requirements.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to build trust and maintain strong relationships with employees and leaders.
• Proficient in HR systems and tools (e.g., HRIS, applicant tracking systems).

We Offer

• Opportunity to work with a leading hosting provider and pioneer in independent cloud solutions.
• Be part of a company that shapes the digital future for millions of customers worldwide.
• Competitive benefits package.
• Professional growth and development opportunities.

About the Company

At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.

Ready for your next step? Become part of IONOS and grow with us.

Apply now to join our team in Cebu City, Philippines.