Hyperscaler DC Network Engineer - Plano

About the Position

Hyperscaler DC Network Engineer - Plano

Plano, Texas, United States

Join our team at Ericsson as a Hyperscaler DC Network Engineer in Plano, Texas. In this role, you will work directly with customers, field technicians, delivery teams, and engineering stakeholders across data centers, laboratories, and operational environments. You will act as a trusted technical advisor, helping customers deploy and operate reliable, high-performance network and optical transport infrastructure.

Responsibilities

• Support physical deployment activities in customer data centers, including rack installation, fiber deployment, switch and router installation, testing, commissioning, upgrades, migrations, and remediation.
• Support hyperscale and colocation environments of large-scale data center operators.
• Install, troubleshoot, and commission high-capacity network, server, and optical transport equipment in live or controlled data center environments.
• Support Data Center Interconnect deployments connecting geographically separated data centers using high-speed optical transport.
• Work with optical line systems and related components, including OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated cabling and optics.
• Develop, review, and maintain detailed Methods of Procedure for installations, upgrades, migrations, break/fix activities, and remediation.
• Perform scenario planning, risk analysis, pre-checks, post-checks, and rollback planning for complex operational changes and customer escalations.
• Provide Tier 3 technical escalation support to field technicians and delivery teams for complex network, hardware, fiber, and transport issues.
• Review Bills of Materials, equipment lists, designs, and implementation plans for technical accuracy, completeness, and alignment with customer requirements.
• Diagnose faults using appropriate optical and network test equipment; document findings, corrective actions, and commissioning results.
• Identify operational gaps and improvement opportunities, recommending practical solutions that improve reliability, efficiency, service quality, and customer outcomes.

Requirements

• Recent hands-on physical deployment experience in data center networking, optical transport, or mission-critical infrastructure.
• Demonstrated experience with rack installation, fiber deployment, switch/router installation, testing, and commissioning in data centers.
• Experience supporting hyperscale, colocation, or similarly large-scale and mission-critical data center environments.
• Practical knowledge of Data Center Interconnect architecture and high-speed optical transport.
• Experience with modular chassis platforms from one or more of the following vendors, or comparable systems: Cisco 8000 Series, Arista 7800 Series, and Juniper PTX Series.
• Experience installing or supporting data center computing and server platforms from HPE, Dell, Supermicro, NVIDIA DGX, or comparable manufacturers.
• Working knowledge of OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated optical transport technologies.
• Hands-on experience with optical and fiber test equipment, including Optical Power Meter, Light Source, Fiber Microscope, VFL, OLTS, OTDR, and BERT Tester.
• Strong troubleshooting skills across the physical layer, fiber, network hardware, and optical transport domains.
• Proven ability to lead or author Methods of Procedure and execute high-risk changes with clear pre-check, implementation, validation, and rollback procedures.
• Strong break/fix, fault isolation, root-cause analysis, and technical documentation skills.
• Ability to operate as a Tier 3 escalation point and provide clear, actionable guidance to field teams.
• Strong customer-facing communication skills and the ability to explain technical risks and recommend practical improvements.
• Ability to work independently at customer sites while influencing outcomes across multiple teams and organizations.
• Strong analytical and documentation skills, including proficiency with Microsoft productivity tools.
• Consultative mindset, curiosity, attention to detail, and a consistent focus on operational excellence and safety.
• Willingness to travel to customer data centers, laboratories, warehouses, and other operational locations across the United States as required.

We Offer

• Competitive salary and annual bonus based on performance.
• Excellent health benefits including medical and dental plan options.
• Financial security with 401(k) plan, company match, and various insurance coverages.
• Generous paid time off including vacation, personal days, holidays, volunteer time, and sick time.
• Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Additional benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

About the Company

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives, and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties, and skills required for this position, and you may be required to perform additional job tasks as assigned.