IC5 - Staff SRE

About the Position

SERVICIOS INTEGRADOS DE LEALTAD, MERCADOTECNIA Y COMUNICACIÓN, SAPI DE CV

Objective of the Role

The Staff Infrastructure Engineer – SRE is a senior technical leader responsible for architecting and scaling the reliability, availability, and performance of critical infrastructure platforms. This role combines deep technical expertise, cross-team influence, and a strategic mindset to drive high-impact initiatives across engineering teams, ensuring operational excellence and long-term system resilience.

Responsibilities

• Design and evolve complex infrastructure systems to ensure scalability, reliability, and security of platform services.
• Define long-term architectural vision and influence infrastructure roadmap across multiple teams and services.
• Lead strategic SRE initiatives, collaborating with cross-functional teams to improve system resiliency and reduce operational toil.
• Identify systemic issues and lead root cause analysis efforts, establishing long-term corrective measures.
• Champion best practices in observability, including metrics, logging, and alerting frameworks for production systems.
• Design and implement advanced automation solutions to optimize infrastructure performance and operational workflows.
• Partner with security and compliance teams to ensure infrastructure meets regulatory and organizational standards.
• Mentor senior and mid-level engineers, fostering knowledge sharing and technical growth across the organization.
• Serve as a technical advisor to leadership, providing insight on system health, risk, and architectural tradeoffs.
• Collaborate with Product, Engineering, and Data teams to support the needs of autonomous squads while maintaining infrastructure cohesion.
• Lead capacity planning efforts across critical services to anticipate future growth and ensure infrastructure scalability.
• Own and continuously improve disaster recovery strategies and testing plans to maintain business continuity.
• Contribute to and enforce standards for infrastructure documentation, design reviews, and change management processes.
• Foster a culture of reliability engineering, automation-first mindset, and operational accountability.
• Embody and promote Spin’s cultural values, acting as a role model of collaboration, innovation, and ownership.
• Promote an autonomous work culture by encouraging self-management, accountability, and proactive problem-solving among team members.
• Serve as a Spin Culture Ambassador to foster and maintain a positive, inclusive, and dynamic work environment that aligns with the company's values and culture.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience.
• 7+ years of experience in infrastructure, site reliability, or platform engineering roles.
• Proven experience designing and operating reliable systems at scale, including distributed systems and cloud-native platforms.
• Advanced knowledge of infrastructure-as-code tools, container orchestration systems (e.g., Kubernetes), and CI/CD practices.
• Strong programming and scripting skills (e.g., Python, Go, Bash).
• Deep understanding of monitoring, alerting, and incident management practices.
• Experience working with cloud platforms (AWS, GCP, or Azure) and hybrid environments.
• Demonstrated ability to drive cross-team collaboration and influence engineering practices across domains.
• Strong leadership presence, excellent communication skills, and ability to present complex ideas to technical and non-technical audiences.
• High level of autonomy, initiative, and problem-solving skills in dynamic and fast-paced environments.

We Offer

• Opportunity to work in a diverse and inclusive environment.
• Commitment to equal opportunities and a discrimination-free workplace.

About the Company

En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo. Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.