ICT Engagements Coordinator

• Location: Kyiv, Ukraine
• Employment Type: Full-time

About the Position

We are seeking an ICT Engagements Coordinator to manage and coordinate ICT projects and initiatives, ensuring timely delivery and effective communication.

About the Company

Arηs Group, part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation, and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science, and security management to machine learning, cloud, and mobile development.

Responsibilities

• Project Coordination: Coordinate assigned ICT projects and initiatives/engagements through initiation, planning, execution, monitoring, and closure under the direction of the Project Manager or designated Operational Actor.
• Project Documentation: Prepare and maintain scope, plans, schedules, milestones, work packages, acceptance criteria, and project-control records in line with PM², Agile, or other approved methods.
• Progress Tracking: Track progress, resources, risks, issues, changes, and dependencies; escalate deviations and decisions requiring action.
• Technical Coordination: Coordinate engagement across technical teams, including networks, cloud/data center, cybersecurity, databases, IAM, modern workplace, monitoring, service desk, and any other engaged teams.
• Stakeholder Coordination: Organize and facilitate project meetings, technical workshops, status reviews, and decision sessions, maintaining clear agendas, minutes, actions, and decision records.
• Governance and Reporting: Maintain current plans, status reports, dashboards, action plans, decision, dependency, and change logs, and an auditable project repository.

Requirements

• Certifications: At least 1 certificate among PM², PRINCE2, or PMP or an equivalent certification recognized internationally.
• Knowledge:
  • Strong knowledge of ICT project lifecycle, governance, and delivery methods, including PM² or equivalent.
  • Good understanding of ICT infrastructure domains, including networks, data center/cloud, databases, identity and access management, workplace services, monitoring, and operations.
  • Good knowledge of planning and control tools: schedules, milestones, action, decision, dependency, and change logs.
  • Good understanding of ICT service management, change, operational readiness, and transition to service.
  • Good knowledge of stakeholder, supplier, and contract coordination in an ICT environment.
  • Ability to translate business needs into clear technical coordination actions, scope, deliverables, and acceptance criteria.
• Skills:
  • Strong analytical, organizational, and problem-solving skills, with the ability to manage several priorities.
  • Excellent communication, facilitation, reporting, and documentation skills; proactive and able to work effectively with technical teams, managers, business stakeholders, and suppliers.
• Experience:
  • At least 3 years of experience coordinating ICT projects or technical initiatives at a similar position.
  • Experience coordinating at least two ICT infrastructure projects or initiatives involving several technical domains.
  • Experience coordinating dependencies across at least three of the following: network, cloud/data center, databases, IAM, endpoint/workplace, cybersecurity/architecture, monitoring, or service operations.
  • Experience supporting supplier engagement, procurement documentation, proofs of concept, or implementation of ICT contracts.
  • Practical experience with project and service-management tools such as Azure DevOps, ServiceNow, Jira, MS Project, Planner, or equivalent.

We Offer

• Competitive salary
• Professional growth opportunities
• Collaborative and innovative work environment

About the Company

Arηs Group, part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation, and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science, and security management to machine learning, cloud, and mobile development.

Arηs Group was acquired by Accenture in July 2024.