Incident Response Manager - Privacy

About the Position

Anthropic is on a mission to create reliable, interpretable, and steerable AI systems. We are seeking an experienced Incident Response Manager - Privacy to join our team in San Francisco, CA or New York City, NY. This role is a senior-level specialization focused on detecting, responding to, and learning from privacy incidents involving personal data subject to GDPR, CCPA, HIPAA, and similar laws.

Responsibilities

• Own the end-to-end privacy incident management program: Detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
• Serve as incident commander: Drive clear coordination across executive, engineering, security, legal, and other stakeholders.
• Establish incident commander rotations: Ensure clear ownership and effective coordination during incidents of varying severity.
• Drive post-incident accountability: Define how action items are captured, assigned, tracked, and completed across teams.
• Gather, analyze, and report on incident trends: Surface systemic risks, recurring root causes, and areas of vulnerability.
• Translate trend analysis into actionable initiatives: Partner with engineering, infrastructure, security, and product teams to implement broad fixes and preventive improvements.
• Lead incident review forums: Ensure learnings are captured, socialized, and acted upon across the organization.
• Partner with Privacy Legal: Coordinate breach and notifiability assessments, customer and regulator communications, and maintain appropriate records.
• Develop and maintain incident response documentation: Ensure it remains current as our products, data flows, and obligations evolve.
• Partner with detection engineering: Improve alert fidelity, reduce noise, and shorten time-to-detection for privacy events.
• Define, develop, and track incident management KPIs: Report regularly to leadership.
• Support cross-functional training initiatives: Uplevel privacy awareness across the company.

Requirements

• Minimum qualifications:

  • Led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
  • Demonstrated track record of turning incident data into organizational improvements.
  • Comfortable participating in on-call responsibilities and leading incident response during high-severity privacy events.
  • Experience building and scaling operational processes from the ground up.
  • Strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
  • Highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
  • Excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders.
  • Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.

• Preferred qualifications:

  • 7+ years of experience in technical program management, incident management, or security/privacy operations.
  • Familiarity with privacy regulation and breach-notification obligations (GDPR, CCPA, HIPAA or similar) and comfortable working with legal counsel under privilege, or have a legal background.

We Offer

• Annual Salary: $290,000 - $365,000 USD
• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space in San Francisco or New York City
• Visa sponsorship available

About the Company

Anthropic is a public benefit corporation headquartered in San Francisco. We are a cohesive team working on large-scale research efforts to advance our long-term goals of steerable, trustworthy AI. We value impact and collaboration, and we greatly value communication skills. Our research directions include GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Apply for this job

Interested candidates should submit their application through our website. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We strive to include a range of diverse perspectives on our team.

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