Information Management (IM) Specialist

About the Position

The Danish Refugee Council (DRC) assists refugees and internally displaced persons across the globe. We provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organisation with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profitmaking, politically independent, non-governmental and non-denominational relief organisation.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Responsibilities

Information System Development and Management:

• Lead the design, development, and implementation of information management systems, ensuring they meet DRC’s data collection and analysis needs across all projects and sectors.
• Maintain and regularly update DRC’s information systems, including databases and dashboards, to ensure data accuracy, accessibility, and security.
• Ensure that information management processes are standardized across all projects and sectors, in line with DRC’s Global and Country-level Strategies.
• Develop tools, templates, and guidelines for data collection, entry, and management, ensuring the accuracy and quality of data.
• Provide ongoing technical support to program technical and implementation teams and MEAL team on information management processes and systems.

Data Collection, Analysis, and Reporting:

• Facilitate the collection, storage, and management of program and sectoral data, including needs assessments, surveys, evaluations, and monitoring activities to ensure proper and accurate knowledge management system in place.
• Work closely with the Area MEAL Team, Technical and Implementation Team to design and implement robust data analysis frameworks for surveys, assessments, evaluations, and monitoring results, ensuring high-quality insights that inform program performance and strategic decision-making.
• Develop data visualizations, dashboards, and reporting tools that allow for effective communication of key findings and program performance.
• Collaborate with program teams to analyze and interpret data, providing insights that enhance program quality and effectiveness.
• Ensure the integration of geographic information systems (GIS) into data collection processes, where appropriate.

Capacity Strengthening and Support:

• Train and build the capacity of staff on information management tools, systems, and processes, ensuring they can effectively collect and manage program data.
• Provide ongoing technical support to Area Office staff and partners to enhance their data collection, management, and reporting skills.
• Support the MEAL team in developing and delivering training on data analysis and reporting to improve program quality and accountability.

Data Quality and Protection:

• Ensure data protection and confidentiality are maintained in line with DRC’s data protection and GDPR policies.
• Develop and implement data quality assurance processes to ensure the accuracy, reliability, and timeliness of data collected across programs.
• Regularly review and audit data collection processes to identify and address potential issues in data quality and security.

Collaboration and Coordination:

• Work closely with program teams, area/ field teams, MEAL, and IT departments to ensure data needs are met and systems are integrated into broader program strategies.
• Coordinate with external partners, including UN agencies, NGOs, and government bodies, to ensure data sharing and reporting are aligned with sector standards and requirements.

Monitoring, Evaluation, Accountability, and Learning (MEAL) Support:

• Collaborate with the MEAL team to ensure that information management activities support wider monitoring, evaluation, accountability, and learning objectives.
• Assist in documenting lessons learned, best practices, and case studies from program data, ensuring these insights inform future program design and implementation.

Partnerships with Civil Society Organizations (CSO):

• Ensure partner capacities are assessed in terms of IM systems through due diligence/ capacity assessment.
• Lead the development of IM-related training plan and organize capacity strengthening on IM for partners.
• Support partners with tools and systems required for them to comply with donor and DRC MEAL technical requirements/standards.

Requirements

• Minimum of 5 years’ experience in information management, database design or database administration, and/or information management with development projects implemented by national/international NGOs/UN.
• Strong knowledge and experience in data analysis software (Excel, SQL, R, Access, PowerBI or other statistical package).
• Strong knowledge of data management systems, including database design, management, and administration.
• Experience with GIS mapping and other spatial analysis tools is an advantage.
• In-depth understanding of database platforms and the ability to write code and queries.
• Knowledge of M&E processes and data collection platforms such as ActivityInfo, Kobo, ODK, SurveyCTO, CommCare.
• Demonstrated experience in training and capacity-building on information management systems and data collection processes.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and collaboration skills, with the ability to work in diverse teams.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.

Education

• University degree in computer science or programming, information management, information technologies, or other relevant area. Masters preferred.
• Certificate in programming languages desirable.

Languages

• Fluency in written and spoken English.
• Local language will be an asset (Hausa, Kanuri, etc.).

We Offer

• Contract length: 1 year, with the possibility of extension depending on funding availability.
• Workplace: Abuja, Nigeria.
• Start date: When the right candidate is identified.
• Salary and conditions will be in accordance with the DRC National salary structure. This is contractually a national position for which local Nigerian terms and conditions apply.

Application Process

All applicants must send a cover letter and an updated CV (no longer than four pages) on the DRC website. Both must be in English.

DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.

DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.

However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria).

Applications close on 16th July 2026. Applications submitted after this date will not be considered.

Applications will be reviewed on a rolling basis.

About the Company

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.