Job Description, Responsibilities & Requirements
About the Position
Infra Dev Specialist
Serve as an Infra Dev Specialist with primary focus on LogicMonitor and Splunk to design, implement, and optimize enterprise monitoring and observability solutions for a global organization in a hybrid work model. Collaborate with cross-functional teams to enhance platform reliability, automate workflows, and deliver actionable insights that improve service uptime and operational excellence in rotational shifts.
Responsibilities
- Design and implement scalable monitoring solutions using LogicMonitor to ensure high availability and performance of critical infrastructure across data center and cloud environments
- Configure, maintain, and optimize Splunk-based observability including data onboarding, dashboards, and alerts to provide timely and actionable insights for incident response and problem management
- Develop automation scripts and reusable components for monitoring, configuration, deployment, and maintenance to reduce manual effort and improve consistency across environments
- Collaborate with application, infrastructure, and security teams to define monitoring requirements and translate them into LogicMonitor and Splunk configurations that align with enterprise standards
- Troubleshoot complex issues in monitoring pipelines including data collection, alert noise, and dashboard accuracy while driving sustainable fixes and improvements
- Implement and refine alerting strategies to minimize false positives and ensure rapid detection of real incidents, thereby contributing to improved mean time to detect and mean time to resolve
- Document monitoring architectures, runbooks, and standard operating procedures in clear and comprehensive form to support knowledge sharing and operational continuity across rotational shifts
- Coordinate with service owners during platform changes and releases to validate monitoring coverage and ensure that new services are onboarded into LogicMonitor and Splunk in a timely manner
- Analyze trends in infrastructure performance and event data to identify capacity risks, reliability gaps, and opportunities for optimization that support business continuity and cost efficiency
- Support compliance and audit activities by ensuring that monitoring configurations, logs, and dashboards adhere to internal policies and external regulatory expectations
- Work in a hybrid and rotational shift model to provide continuous coverage for monitoring operations and incident support while collaborating effectively across time zones and regions
- Contribute to continuous improvement initiatives by evaluating new features of LogicMonitor and Splunk, proposing enhancements, and driving small proof of concept efforts that deliver measurable value
- Engage with vendor support and internal stakeholders to resolve advanced product issues and to stay aligned with recommended practices for LogicMonitor and Splunk deployment and usage
Requirements
- Possess seven to eight years of hands-on experience in infrastructure monitoring with strong and demonstrable expertise in implementing and administering LogicMonitor in enterprise environments
- Demonstrate advanced proficiency in Splunk including data ingestion, configuration of forwarders, creation of searches, dashboards, alerts, and use of Splunk apps relevant to infrastructure observability
- Apply solid understanding of network, server, database, and cloud infrastructure concepts to design meaningful metrics and alerts that reflect real service health and user experience
- Utilize scripting experience in areas such as PowerShell or Python to automate monitoring tasks, integrate external systems, and streamline routine operational activities
- Exhibit strong analytical and problem-solving skills with the ability to interpret large volumes of monitoring data and logs to derive clear root causes and propose effective remediation options
- Communicate clearly in verbal and written form to collaborate with distributed teams, document procedures, and influence stakeholders on monitoring best practices without formal authority
- Adapt effectively to a hybrid work model and rotational shifts while maintaining high standards of reliability, accountability, and focus on service level objectives
Certifications Required
Preferred certifications include LogicMonitor Certified Professional and Splunk Certified Power User or Splunk Certified Administrator.
We Offer
- Competitive compensation
- Comprehensive benefits program including retirement plans, financial education, healthcare plans, counseling, and more
- Opportunities to explore new technologies, industries, and locations with 350,000+ roles at Cognizant
- Real-world impact by helping strengthen the businesses of the biggest brands you rely on
About the Company
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Apply now