About the Position

Infrastructure Engineer

As an Infrastructure Engineer, you will build, operate, and improve Infovista's hybrid platform, spanning on-premises data centers and public cloud, supporting the Network Lifecycle Automation, Network Intelligence, and SaaS product portfolios. Your core mission is to make automation the default way of working: replacing manual, ticket-driven processes with self-service, code-driven infrastructure that makes delivery faster, more reliable, and more cost-effective across the business.

Reporting to the Head of Infrastructure & Platforms, you will be part of a hands-on team of infrastructure, DevOps, and site reliability engineers, working alongside internal network teams and the offshore third-party delivery partner. You will work closely with product engineering, security, and IT operations to identify automation opportunities and help drive their adoption. Success will be measured by the proportion of infrastructure and deployments automated, reduction in manual effort and lead times, platform availability against SLAs, deployment frequency, and the adoption of self-service tooling by engineering teams.

Responsibilities

• Deliver assigned work against the hybrid platform roadmap, with guidance from senior engineers and the Head of Infrastructure & Platforms.
• Help build and operate a consistent hybrid estate across on-premises virtualization (VMware vSphere, Nutanix, ProxMox) and public cloud (AWS, Azure, GCP), including networking, identity, and connectivity between them.
• Support enterprise storage across the hybrid estate (iSCSI, Fibre Channel, NFS/SMB, and object storage), with provisioning and configuration delivered through automation.
• Help manage domain services (Active Directory, DNS, DHCP) and their integration with cloud identity, automating routine administration and changes.
• Develop and maintain Infrastructure as Code using Terraform, Ansible, cloud formation, and similar automation stacks, so that environments are provisioned, configured, and changed through version-controlled code.
• Contribute to control plane management and automation across virtualization, container, and cloud platforms, keeping management layers consistent, version-controlled, and recoverable.
• Automate systems lifecycle management, from build and patching through upgrades and decommissioning, so that systems remain current, supported, and compliant.
• Design automation strategies that take account of existing infrastructure, integrating with and progressively modernizing legacy systems rather than relying on greenfield replacement.
• Support and operate container platforms across on-premises and cloud (Kubernetes, OpenShift, EKS/AKS) with standardized Helm charts and GitOps deployment through Argo CD or Flux.
• Build and maintain CI/CD pipelines (GitLab CI, GitHub Actions, or Jenkins) that give product teams fast, secure, repeatable releases.
• Identify automation opportunities across the business and help build a pipeline of use cases with clear ROI.
• Help integrate automation with IT service management (ServiceNow) to deliver self-service provisioning, automated change, and event-driven remediation.
• Build self-service automation, workflows, and catalog items that let engineering teams request, change, and retire infrastructure without manual intervention.
• Implement observability using Prometheus, Grafana, the ELK/OpenSearch stack, and OpenTelemetry, and apply SRE practices including SLOs, incident response, and blameless post-incident reviews.
• Go beyond alerting to automated remediation, developing support-focused runbooks and automations that enhance NOC and SRE operations and reduce time to resolution.
• Support systems health and capacity management, using monitoring data and trend analysis to forecast demand, plan capacity, and address issues before they impact service.
• Explore and apply AI-driven improvements, such as AIOps, anomaly detection, intelligent reporting, and AI-assisted automation, to improve platform reliability and operational insight.
• Help implement automated asset discovery and documentation (ITGlue), keeping inventory, configuration, and dependency records accurate and up to date.
• Contribute to metadata and tagging standards across on-premises and cloud resources, so that assets are consistently described and ready for automation.
• Build security and compliance into the platform through policy as code, secrets management (HashiCorp Vault), image scanning, and automated compliance checks.
• Follow and contribute to engineering standards and reusable automation modules, and support the review of offshore partner work.
• Support FinOps practices across cloud and on-premises, using automation to right-size, schedule, and decommission resources.
• Share knowledge and document solutions, helping build automation skills across the wider infrastructure organization.

Requirements

• 5-7 years in infrastructure, platform, or DevOps engineering.
• Hands-on experience building and operating hybrid environments that span on-premises data centers as well as various cloud providers (AWS, GCP, Azure, Hetzner, OVH, etc).
• Practical experience with Infrastructure as Code (Terraform, Ansible) and configuration management.
• Experience with Kubernetes and container platforms, GitOps, and CI/CD tooling.
• Solid understanding of enterprise networking (routing, load balancing, DNS, firewalls, VPN/Direct Connect/ExpressRoute) and Linux and Windows server environments.
• Working knowledge of enterprise storage (iSCSI, Fibre Channel, SAN/NAS) and domain services (Active Directory, DNS, DHCP).
• Scripting and development skills in Python, Bash, or PowerShell, with experience provisioning and delivering reliable and secure automation solutions.
• Experience automating manual processes, supporting the development of runbooks or similar automation tools, and a keen interest in driving wider adoption of automation.
• Exposure to systems lifecycle, capacity, and health management, including automated remediation and support-focused runbooks for NOC/SRE teams.
• Familiarity with automated asset discovery and documentation tools (e.g., ITGlue) and metadata or tagging standards that support automation.
• Interest in applying AI to infrastructure operations, such as AIOps, anomaly detection, or AI-assisted reporting and automation.
• Experience introducing automation into existing environments, working alongside legacy infrastructure.
• Experience working with offshore or third-party engineering teams.
• Relevant certifications (e.g., AWS Solutions Architect – Associate, Azure Administrator, CKA, HashiCorp Terraform Associate, Red Hat Ansible) are desirable.

We Offer

• Flexible workplaces - adaptable work schedules, workspaces, and locations.
• Inclusive culture - everyone’s voice matters.
• Sustainability - environmental, social & governance programs (ESG Group).
• Innovative environment - shape the future of next-gen networks.
• Competitive compensation & benefits plans.
• Career development plans.

At Infovista, security is at our core. Working with industries like CSPs, Telecom, Finance, and Government, we prioritize data protection. All employees complete mandatory IT security training and receive ongoing updates to stay ahead of cyber threats. Join us and help safeguard what matters.

About the Company

Infovista helps the world's leading operators and enterprises turn network complexity into competitive advantage. Powered by AI/ML and automation, our solutions enable faster, smarter decision-making and exceptional end-user experiences across 5G, IoT, and fixed networks.

Our 600+ professionals from 43 nationalities form a high-performance global team, united by innovation, collaboration, and the pursuit of excellence.

Together, we deliver True Network Intelligence to customers in more than 130 countries.

Founded in 1995.