Inside Sales (Business Account Executive)

About the Position

Inside Sales (Business Account Executive)

Place of work: Penang – Simpang Ampat | Work location: 100% | Start: Immediately or by arrangement

We are an innovative and internationally active trading company in the field of fastening technology with headquarters in Zug, Switzerland. We are looking for a very flexible person to join our team in the sales department for processing customer requests and orders for material.

Shape the future with us as an

Inside Sales Representative

Job summary: Processes customer requests and orders for material, products, and services. Assure the communication and resolution of customer performance requirements.

Responsibilities

• Primary communication link to customer
• Analyze cost, quantity, and other nomenclature on order requests from customers
• Receive and respond to all requests for quotes from customers
• Verifies inventory and notifies Purchasing of customer orders that would deplete stock
• Expedite internally to assure shipment of customer orders
• Follows up on orders to ensure delivery by specified dates
• Prepare and issue work orders to store for assembly and packaging work
• Informs shipping of packing or labeling requirements for customer shipments
• Receives customer concerns and initiates any internal action that may be required
• Initiates and provides all Return Goods Authorizations to customers
• Follow up with Procurement/Purchasing for First Article samples
• Communicate with Quality department for First Article report
• Follow up on payment status from assigned accounts and update Accounting department
• Additional duties and responsibilities as assigned by Management

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree in Business Administration/Marketing from a four-year college or university
• 3 to 5 years related experience and/or training
• Equivalent combination of education and experience

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively with customers or employees of the organization

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Computer/System Skills

• Excel
• Word
• Outlook/email

Other Skills and Abilities

• Achievement of sales and profit goals
• Effective communications both internal and external
• Overall performance in the development and support of accounts

Other Requirements

• Some travel may be required

We Offer

• Be part of an innovative environment that follows trends and offers a family atmosphere
• Work in an innovative environment, follow the latest trends, and experience what it means to be part of a family
• Our guiding principle: Together we create
• Our culture fosters growth and innovation. Every voice matters, and every contribution is valued

About the Company

At Bossard, you work in an innovative environment, follow the latest trends, and experience what it means to be part of a family. Our guiding principle: Together we create.

Our culture fosters growth and innovation. Every voice matters, and every contribution is valued. Together, we create an environment that makes success possible.

Application

Quality instead of quantity - your new job in 6 simple and transparent steps.

1. Submit your application documents
2. We will check your application
3. Welcome to the first interview
4. Taster session
5. Salary offer
6. Contract preparation

Any Questions?

If you have any questions, please email us at [email protected]