Inside Sales Partner - Milano (x/f/m)

About the Position

Doctolib is looking for an Inside Sales Partner to join our Sales team in the Milano office. As an Inside Sales Partner, you will be the first point of contact between Doctolib and specialist doctors. You will be part of a team of professionals committed to simplifying, through our solutions, the lives of healthcare staff and improving access to healthcare for everyone. You will follow the entire sales cycle of the services offered by Doctolib, from generating opportunities to signing.

Responsibilities

• Prospecting:

  • Contact specialist doctors via phone, email, and other channels to generate new opportunities in a scalable manner.
  • Qualify leads by managing regular follow-ups to continuously advance the pipeline.

• Demo and Conversion:

  • Conduct online demos, focusing on the most relevant benefits for the specialist's practice.
  • Handle questions and objections, guiding the prospect towards a quick decision.

• Closing and Handover:

  • Present the offer and close the deal, with a short sales cycle.
  • Ensure a timely handover to the onboarding team for a smooth start.

• Pipeline and KPIs:

  • Update the CRM and monitor KPIs (activity, conversion rate, win rate, average closing time) to constantly improve performance.
  • Gather feedback from colleagues and clients to share best practices and contribute to the success of the Sales team in Italy.

Requirements

Before continuing to read, if the described profile does not perfectly match your current professional profile, but you believe this description corresponds to your skills and needs, we invite you to proceed!

This role might be for you if:

• You have experience in a sales role with a development and/or complete sales cycle (e.g., BDR, Sales Representative).
• You have excellent interpersonal communication skills.
• Energy, determination, and ambition are key values for you.
• You enjoy working in a team and see every training opportunity as a fundamental value.
• You are strongly results-oriented: you document your activity, understand KPIs, and commit to achieving and exceeding objectives.

It would be fantastic if:

• You have a strong interest or experience in the healthcare world.
• You have a good level of English.

What We Offer

• Contract: Full-time, permanent.
• Work Policy: Flexible hybrid model (3 days in the office in Milano, 2 days remote).
• Salary: €40,000 - €48,000 gross annual salary (including performance-related bonus).
• Bonus: Uncapped bonus upon achieving objectives.

Company Benefits

Remote Policy

For all Doctolib employees, our Hybrid policy is planned: 2/3 days of smart working per week depending on the role.

Additionally, Flexibility Days have been introduced: 10 days per year to work from anywhere in Europe.

Work Hours and Flexibility

At Doctolib, there is no time clock, so entry and exit times are not monitored. Typically, the schedule is 9/9.30 - 18/18.30, but it depends on the habits of individuals and work teams.

Parental Policy

For all parents, Doctolib has our Parent Care program which includes:

• Support for parenthood through a series of explanatory documents on how to activate different processes/requests and continuous support from the HR team.
• Paid absences for all mandatory check-ups for both parents.
• 100% integrated parental leave during the first year of the baby for the father, while for mothers up to the third year of age.
• Payment of bonuses even during mandatory maternity leave.
• Second parent: 3 days offered by Doctolib after the birth (in addition to the planned leave period).
• Rainbow family: 3 days offered by Doctolib after the birth + 4 weeks of 100% paid leave.
• Flex Return for the return: return 4 days a week for the first 4 weeks.
• Half a paid day to manage the return to school.
• Up to 4 paid days per year for sick children, up to 14 years of age.
• A dedicated Slack channel for all parents to exchange opinions, ideas, advice.
• Annual conferences on topics related to parenthood.
• Annual Kids Day: all children in the office for a different day.
• A welcome kit for every new born.

Other Benefits

• Supplementary Health Insurance that covers the whole family.
• Meal vouchers.
• Public transport reimbursement.
• Stock Options plan.
• Partnership with sports centers, gyms, and psychological support.

About the Company

Doctolib is a company driven by the mission to improve health worldwide and has more than 2,800 employees in France, Germany, Italy, and the Netherlands. Since 2013, Doctolib has improved the daily lives of more than 300,000 healthcare professionals by providing new generation technologies and services. Doctolib serves more than 80 million people across Europe, offering a safe, fast, and obstacle-free healthcare journey, for every care experience.

Our Values

Since the creation of Doctolib in 2013, we have a clear mission: to improve health for all. To achieve this goal, we work as entrepreneurs, always placing the person - as a professional and individual - at the center, with passion and commitment to develop useful solutions for healthcare professionals and for everyone.

Our values are 4: #serve, #care, #act, and #learn.

Social impact is an integral part of our work. Indeed, at Doctolib, serving is the starting point for every step towards our goal: improving the daily lives of healthcare staff and health for all. Our initiatives are supervised by different and cross-functional task forces. We work, with a series of external partners, to have a positive impact and, within Doctolib, to guarantee a fair, equitable, and sustainable environment.

We are committed to an inclusive, diverse, and equitable work environment:

• Encouraging increasingly inclusive hiring.
• Supporting workers with disabilities.
• Amplifying voices through "affinity groups".
• Creating continuous partnerships to guarantee equal opportunities.