Inside Sales Specialist

About the Position

As an Inside Sales Specialist, you help our sales team run smoothly and ensure customers get the best experience. Your work allows Account Managers to focus on building relationships and growing the business, while you handle the details. You’ll see your impact every day, whether it’s a smoother process, a satisfied customer, or a team that works better together. If you enjoy variety, connecting with people, and making a visible impact, this is your opportunity.

You’ll work closely with one or two Account Managers as a true team, acting as the operational point of contact for your customers. Together, you make sure customers always have the right support and a seamless experience. You’ll also benefit from a structured onboarding program and ongoing learning support to help you get up to speed and continue developing your skills.

Responsibilities

• Prepare quotes, manage renewals, and keep our CRM (Salesforce) accurate and up to date
• Coordinate communication and follow-up between internal teams and customers
• Advise on licensing models, handle security qualification forms, BID documentation, and ensure documentation is complete and compliant
• Act as the operational point of contact for our customers, taking co-ownership to build strong, lasting relationships
• Identify commercial opportunities in customer interactions and proactively follow up on them or bring them to the attention of the Account Manager
• Spot process bottlenecks and drive smarter, more efficient ways of working for the sales team

Requirements

• 2-3 years of experience in inside sales, sales support, or sales coordination, preferably in an international or multi-stakeholder environment
• Excellent command of English, Dutch, and French - able to communicate confidently with both customers and colleagues
• Strong stakeholder management skills, building trust, and coordinating effectively with a range of internal and external contacts
• Commercially minded and proactive, comfortable taking initiative, spotting opportunities in customer interactions, and turning them into action
• Analytical and organizational skills to manage complex information, prioritize tasks, and keep CRM and documentation accurate

We Offer

• Salary range: €2.800 - €5.156, gross per month, depending on experience
• Participation in Planon's profit-sharing scheme and additional benefits
• Healthy work-life balance and the flexibility of hybrid working
• Collaborative and learning-focused environment with continuous professional development opportunities
• Work on strategically important projects with leading international clients
• Contribute directly to the growth of a global software organization

About the Company

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. We may use artificial intelligence (AI) or automated tools to support parts of our recruitment process, such as application screening and candidate assessment. These tools assist our recruiters, and final employment decisions are always made by human professionals.

👋 Mark van Dommelen

📞 +31 6 29185218

[email protected]

Always working on better. Whether it’s how I work, train, eat or collaborate - growth keeps me sharp!

Frequently Asked Questions (FAQ)

We know that a company is nothing without its people. Our diverse group of employees is the beating heart of Planon, and the key to our collective success. From celebrating both the big and small wins, to home working, we understand that company culture is a number one priority.

Crucial to the personal and professional development of our people is maintaining a . The Planon Academy has been set up for this reason. We encourage our people to show self-leadership, impact their personal growth, and fulfil their career potential by using the range of support and tools. At the end of the day, it’s your career - we want you in the driving seat.

Our managers play a very important role in driving the talent and career development of our people. To support them in their role, we offer a specific management learning programme.

With our framework, you have the freedom to work in a way that suits you, whether that’s from the office or home. You have the flexibility and autonomy to make sustainable choices that work for you. We believe in the benefits of coming together at the office, but we also embrace the many possibilities that working from home offers. Your wellbeing comes first.

Our application process consists of five steps:

1. Introduction call with a recruiter
2. First interview
3. Assessment
4. Second interview
5. Offer

Learn more about our.

First of all, you will receive an attractive salary and benefits package. Secondly, our employees enjoy a healthy work-life balance and have multiple opportunities to grow.

Alongside developing smart sustainable building management software to support our clients on their journey to net-zero buildings, we are investing in improving the sustainability of our own operations.

In our daily activities, we adhere to sustainable business practices. We include these practices in our company values and standards, which are implemented in several ways. The UN Sustainable Development Goals play a leading role in our decision-making, and we aim to report under the CSRD and the GHG Protocol.

We value a working culture that excludes nobody. DEIB (diversity, equity, inclusion & belonging) is essential to our company and the key to unlocking the maximum potential of our individuals and teams. In everything we do, we try to break down barriers and build connections. We focus on diversity when it comes to our people, new hires, management, and leadership. We recruit, employ, and promote our colleagues based on their qualities and abilities, and do not discriminate in any manner.

Internal education also plays a big role in our DEIB programme. The programme includes internal courses and regular workshops on topics such as how to be a hiring manager, overcoming bias, and intercultural competence. The global nature of our organisation and colleagues means we especially value these competences.

Planon has offices in . The headquarters are in Nijmegen, the Netherlands.

You are more than welcome to . We will contact you as soon as possible.

is a global industrial technology leader bringing world-leading expertise in electrification, automation, and digitisation to smart industries, resilient infrastructure, future-proof data centres, intelligent buildings, and intuitive homes.

At Schneider Electric and Planon, we're building the future together. As a new colleague, you will be joining a partnership that's redefining what smart buildings can do. Our solutions bridge the gap between building systems (OT) and business processes (IT), transforming data into clear, actionable insights. This is where you come in: helping our customers to create buildings that drive innovation, operational efficiency, and sustainability.

Together, we empower our customers to lead and inspire, crafting spaces that are efficient, optimised, and have a positive impact on both our users’ lives and our planet.

These are the steps of our onboarding process:

1. You will receive a welcome letter with information about your first working day.
2. Your manager will welcome you on your first day and give you a tour of the office.
3. You will collect your laptop and other assets from IT and visit HR to finalise the administrative onboarding.
4. You follow the three-day online induction course by the Planon Academy.
5. After your probation period, your manager discusses the continuation of the employment contract with you.

Apply now

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