Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Inside Sales Specialist (Spain, remote)
Madrid
Remote
About the Company
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. Ajax Systems has been recognized at major exhibitions such as IFSEC, Expoprotection, and Intersec, and has won prestigious awards from industry-leading media.
Responsibilities
- CRM leads management, analysis, and follow-up
- Partner Program quarterly results management, analysis, and follow-up
- Distributors events: promo creation and follow-up, checking lists of participants, event feedback, and improvements to increase sales and leads
- Ajax events: leads qualification / tracking and participants follow-up
- Development of an incentive program for Key Accounts (KA) according to sales growth plan
- Make outbound calls to potential customers to promote and sell the company's solutions
- Respond to inbound sales enquiries and follow up on leads generated by other sales channels
- Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
- Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
- Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
- Provide regular updates to the management on performance and progress
- Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
- Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
- Prepare proposals and other sales-related materials
- Coordinate sales events, demonstrations, and presentations
- Meet or exceed monthly and quarterly sales targets
Requirements
- Proven experience in inside sales, preferably in a B2B environment
- Excellent verbal and written communication skills
- English B2-C1 and native Spanish is a must
- Goal-oriented mindset with a passion for achieving targets
- Strong customer service orientation with a passion for building and maintaining long-term customer relationships
- Ability to empathize with customers and provide solutions to their problems/ requests
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication
- Familiarity with CRM software to manage customer interactions, track leads, and generate reports
- Self-motivated, resilient, and adaptable to a fast-paced sales environment
We Offer
- Remote work
- Competitive wages and a transparent motivation system
- A product that sells itself
- Freedom to make decisions and implement ideas
- A zero-bullshit culture
- A strong and well-coordinated team of professionals
- Ambitious tasks and challenges
- Opportunity to work with the most recognized security manufacturer and develop your career
Join us at Ajax Systems and be part of a company where you will feel empowered to succeed!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.