Integration & Technical Support Manager (iGaming Provider)
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Job description
About the Position
Integration & Technical Support Manager (iGaming Provider)
MEGAFAIR is an international iGaming provider developing slot and skill-based games for partners across global markets. We are looking for a Integration & Technical Support Manager to join our team. If you’re looking for a role where your expertise can have a direct impact on the product and the business, we’d be glad to hear from you.
Responsibilities
- Provide technical support to partners during integration and post-launch
- Troubleshoot integration issues and investigate technical incidents
- Work closely with operators, aggregators, and internal development teams
- Support new game launches and ensure stable production releases
- Analyze logs, API responses, and integration behavior to identify problems
- Coordinate technical communication with partners until issues are resolved
- Maintain integration documentation and share technical knowledge internally
Requirements
- 3+ years of experience in technical support, integrations, or game integrations within the iGaming industry
- Experience working on the provider side and communicating with operators, aggregators, or gaming platforms
- Strong understanding of APIs, REST, JSON, integration flows, logs, network basics, and troubleshooting
- Experience supporting integrations from technical setup through successful go-live
- Understanding of game lifecycle, transactions, game rounds, and game logic
- Ability to investigate issues independently and identify root causes
- Experience working with Jira, Postman, admin panels, reporting tools, or similar systems
- Ability to read technical documentation and collaborate closely with developers
- English level B2+
We Offer
- Competitive salary
- Modern technical equipment
- 20 vacation days and 10 sick days annually
- Flexible remote options without time tracking
- Reimbursement for foreign language courses
- Work with a team you can learn from every day
- International working environment
- Compensation for electricity, power banks, generator fuel, etc.
- Emphasis on internal promotions for career advancement
About the Company
MEGAFAIR is an international iGaming provider developing slot and skill-based games for partners across global markets. Our distributed team brings together expertise across Product, Technology, Mathematics, Art, Commercial, and Operations. We work in a fast-moving environment built around direct communication, clear ownership, and a strong focus on quality, execution, and measurable results. We’re looking for professionals who are comfortable taking responsibility, making decisions, and contributing their expertise to products built for international markets.
Apply now to join MEGAFAIR and let’s start the conversation.
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🚀 Megafair: Leading the Fair Game in iGamingAt Megafair, we’re trailblazers in the skill-based iGaming niche, combining the thrill of gambling with the intellectual stimulation of casual gaming. Founded by industry experts with deep expertise in marketing and technology, Megafair is dedicated to innovation, inclusivity, and providing a comprehensive player experience.🔑 Why Work with Us?• Global Presence & Diversity: Our international team enhances our product offerings and strategies with diverse perspectives and insights.• People-Oriented Culture: We prioritize employee well-being, professional development, fostering a supportive environment.• Core Values: Respect, integrity, and innovation are embedded in our daily operations.• Continuous Learning: We offer ongoing development opportunities to keep our team at the forefront of industry trends and technologies.🚀Join us at Megafair, where fairness, innovation, and integrity are the foundation of everything we do.🌐Why Partner with Us?• Unique Entertainment Mix: Our games blend entertainment, strategy, and skill, enhancing player engagement.• User Loyalty: Boost engagement and Lifetime Value (LTV) with our in-game retention features, maximizing profitability and fostering loyalty.• Continuous Innovation: Stay ahead with our innovative game development, keeping your platform relevant and vibrant.• Seamless Integration: Our solutions ensure efficient operations and easy integration.• Regulatory Compliance: Effortlessly comply with major international gaming regulations, enabling smooth expansion across markets.🌟Megafair’s global matchmaking system empowers casinos and gaming operators to build a thriving community of skill-based gamers, simplifying entry into the lucrative market of skill cash gaming. Let’s work together to create a new category that will drive growth and success across multiple regions.#MegafairGames #GamingInnovation #SkillGames #CasualGaming #InnovativeTech #SkillCashGames #iGaming