Integration Engineer

About the Position

We're hiring an Integration Engineer to join our Direct Integrations team in Kraków. This role is for someone who thrives at the intersection of technology, operations, and problem-solving.

You’ll own end-to-end delivery of carrier and customer integrations across multiple modes (FTL, LTL, Parcel, Ocean, Air), working hands-on with APIs, EDI, and flat files. Beyond execution, you’ll help improve how we operate – contributing to automation, AI adoption, and process improvements that scale impact across the team.

This is not a pure project management role. It’s a technical, outcome-driven position with real ownership.

Responsibilities

• Integration Delivery & Ownership

  • Own end-to-end delivery of integrations, from technical review through testing and go-live.
  • Configure, validate, and troubleshoot integrations using APIs, EDI, and flat-file connections.
  • Investigate complex data, mapping, and tracking issues; identify root causes and drive durable fixes.
  • Manage multiple integrations and support tickets in parallel while meeting SLA expectations.

• Operational Excellence

  • Ensure integrations meet quality, performance, and data standards before production release.
  • Actively manage your queue, prioritizing work based on customer impact, urgency, and business value.
  • Document solutions, edge cases, and best practices to reduce repeat issues and improve onboarding.

• Cross-Functional Collaboration

  • Work closely with Product, Engineering, Customer Success, Support, and Sales to unblock delivery.
  • Translate technical constraints into clear recommendations and trade-offs for non-technical stakeholders.
  • Support strategic customers and deals by ensuring integration readiness and realistic timelines.

• Automation & AI Enablement

  • Use AI tools to improve efficiency, accuracy, and speed in daily work (analysis, troubleshooting, communication).
  • Contribute ideas and prototypes for automation across the integration lifecycle.
  • Help scale successful workflows by sharing templates, prompts, or playbooks with the team.

Requirements

• Required Experience

  • 3+ years of experience in technical integrations, technical operations, or implementation roles.
  • Hands-on experience with APIs, EDI, and/or flat-file data exchange.
  • Strong analytical and troubleshooting skills with the ability to work through ambiguous problems.
  • Comfort working in ticket-based environments with SLAs and competing priorities.
  • Clear written and verbal communication skills in English.

• Technical & Tooling Familiarity

  • Experience with tools such as Postman, JSON/XML, SQL, GitHub, Jira, Confluence, Observe/Kibana, or similar.
  • Understanding of data mapping, validation, and testing practices.
  • Familiarity with logistics, transportation, or supply chain systems is a strong plus.

Nice to Have

• Experience with multiple transport modes (FTL, LTL, Parcel, Ocean, Air).
• Exposure to iPaaS platforms or workflow automation tools.
• Additional languages (nice to have, not required).

We Offer

• Compensation and Benefits
  • Base salary range: 146,500 PLN – 219,500 PLN
  • Comprehensive benefits package tailored to your country of employment, including health, dental, and vision coverage, retirement plans, and paid time off.

About the Company

At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible-it’s essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.

Location

This is a hybrid role, based in our Kraków office.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful Kraków office four days a week. Together, we’re building something extraordinary-learn, grow, and thrive in our fast-paced, transformative environment.