Integrations Consultant - Americas

About the Position

Integrations Consultant - Americas

Are you passionate about helping customers achieve their business outcomes through complex technical projects? Ashby is looking for a dedicated Integrations Consultant to join our Customer SuccessProfessional Services team. As the third member of our Integrations Consulting team, you'll lead customer-facing engagements, focusing on strategic customers implementing Ashby with custom-built HCM integrations.

Location

• Remote - United States

Employment Type

• Full-time

Compensation

• NYC/SF: Estimated Base Salary $189,750 – $224,000 • Offers Equity
• US Average: Estimated Base Salary $165,000 – $195,000 • Offers Equity
• Canada: Estimated Base Salary CA$165,000 – CA$195,000 • Offers Equity

The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting.

Responsibilities

As our next Integrations Consultant, you’ll be responsible for:

• Defining, managing, and executing the technical requirements for strategic customers, specifically those implementing Ashby with one of our custom-built HCM integrations.
• Working with customers with varying levels of integration sophistication advising on integration best practices, technical configurations, and collaborating with a customer’s internal expert to achieve their goals.
• Consulting with our customers, helping them get up and running swiftly with Ashby, so they can ultimately achieve their desired business outcomes.
• Partnering with Product/Engineering, Implementation Specialists, CSMs, Sales Engineers, and other cross-functional partners to achieve this.

Requirements

• Enterprise Human Capital Management (HCM) Integration Experience: Extensive experience managing and executing integrations with Workday, as well as other enterprise-grade HCM solutions like UKG, ADP, Oracle, and SAP SuccessFactors. Defining the work, aligning with stakeholders, communicating the project plan, and delivering results in accordance with the agreed upon expectations.
• Customer Centricity: Adept at understanding customer needs and tailoring implementations to meet their specific requirements. Build strong customer relationships by maintaining high levels of engagement and communication.
• Change Management: Experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.
• Technical Proficiency: Solid understanding of a complex product (ideally Ashby) and its technical intricacies; technically curious and creative.
• Consultative: Take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
• Innovative & Principled: Proactively address thematic customer opportunities and improve our processes accordingly. Think critically to solve problems.
• Cross-functional Collaboration: Effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.

Nice to Have

• Workday HCM certification
• Experience with tools listed under Integrations on our Ashby Knowledge Base

We Offer

• High-quality work environment with emphasis on avoiding quick hacks.
• Selling a product that our prospects & customers are truly excited about.
• Competitive compensation.
• 10-year exercise window for stock options.
• Unlimited PTO with four weeks recommended per year.
• Twelve weeks of fully paid family leave in the US.
• Generous equipment, software, and office furniture budget.
• $100/month education budget with more expensive items covered with manager approval.

About the Company

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

The Interview

At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety:

• 30 min - Recruiter Screen with Talent Team
• 30 min - Hiring Manager Screen with Head of Professional Services
• Take Home Exercise
• 60 min - Interview with Integrations Consultant and Product Manager
• Final Round:
  • 30 min - Interview with VP of Customer Success
  • 30 min - Interview with CEO/Head of Product
  • 10 min - Closing Questions with Hiring Manager