Job Description, Responsibilities & Requirements
About the Position
Interim - Account Manager - Italian Speaking
Location: Porto, Portugal
Company: Farfetch
Employment Type: Fixed-term
Work Model: Hybrid
About the Role
Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
We are seeking an Interim Account Manager with Italian speaking skills to join our Commercial team in Porto. This maternity cover contract will run for a 12-month period.
Responsibilities
- Manage boutique partners through strategic planning and tactics, turning knowledge into focused actions;
- Engage and maintain the boutique’s active participation in the partnership with Farfetch and generate profitable results;
- Review monthly boutique performance and Farfetch profitability;
- Conduct regular business reviews internally and with boutiques;
- Onboard new boutiques commercially and supervise the operational setup and implementation through Partner Services team, ensuring boutique is online with right stock quality/quantity in a short time frame;
- Ensure excellent service & follow up is given to both partners and final customers, working closely with Partner Services team and other teams, to drive all service KPIs and ensure business needs are met.
Requirements
- Commercial experience ideally from a retail, brand or wholesale environment – fashion and luxury contact is a plus;
- Fluent in both written and verbal in Italian & English;
- Able to easily build relationships with the different players of the business;
- Well organized and proactive, with the ability to handle multiple tasks at a fast pace;
- Open to working a maternity cover contract that will run for a 12-month period.
Rewards & Benefits
- Health insurance for the whole family, flexible working environment and well-being support and tools;
- Extra days off, sabbatical program and days for you to give back for the community;
- Training opportunities and free access to Udemy;
- Flexible benefits program.
Equal Opportunities Statement & Scam Disclaimer
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Equal Opportunities Statement: Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
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Scam Disclaimer: It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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