Intern B2B Sales & Account Management (m/w/d)

About the Position

Intern B2B Sales & Account Management (m/w/d)

Location: Munich Office

Type: Full-time

Role: Intern / Student

As an Intern B2B Sales & Account Management, you will be part of the Westwing Business Team, taking on the tasks of contacting, acquiring, and qualifying leads. You will excite potential customers about our services and accompany our B2B customers through the entire process – from the first contact to after-sales. You will also support our account managers in their daily operations and administrative tasks in the back office. This position is fixed-term for 6 months with an ideal start date in February 2027. The workplace is in Munich.

Responsibilities

• Proactively contact, acquire, and qualify leads (Outreach)
• Excite potential customers about our services and offers and arrange initial meetings with our Westwing Business Experts
• Manage after-sales support for our B2B customers and ensure smooth operations
• Independently coordinate orders and deliveries as well as handle complaints and returns
• Support our account managers in daily business and administrative tasks
• Work on projects and take on back office tasks with a clear hands-on mentality

Requirements

• Initial experience in a service-oriented role
• Excellent communication skills and enthusiasm for actively contacting and supporting customers (phone and email)
• Proactive hands-on mentality and a structured, reliable, and results-oriented approach
• Organizational talent and the ability to coordinate multiple topics in parallel, complemented by a creative approach to solving challenges, including the use of AI-supported tools
• Proficiency in MS Office and excellent German and good English skills in speech and writing

Why Westwing

If you are looking for an environment where ambition meets creativity, ideas quickly take effect, and people are given space to grow – then you are exactly right with us.

At Westwing, we are building the superbrand in design – together with a team that is shaping the future of beautiful living.

You can look forward to:

• A high-performance culture characterized by trust, openness, and collaboration
• An inspiring, international environment that encourages you to think big, take responsibility, and grow beyond yourself
• In-office culture: 4 days of presence per week (Mon–Thu) for quick decisions, effective collaboration, and strong team spirit
• Work-from-anywhere for up to 4 weeks a year – because new perspectives provide creative impulses
• 30 vacation days to switch off, recharge, and return full of energy
• A beautiful, central, and dog-friendly office with inspiring rooms, a sunny terrace, and good food – a place that connects and gives strength
• Exclusive team benefits: 40% discount on the Westwing Collection, 20% on third-party brands, 20% Family-&-Friends discount on the Westwing Collection, and vouchers for special occasions
• Wellbeing support with mental health resources, sports offers, and preventive programs
• Sustainable mobility with JobRad and public transport benefits – for a conscious and environmentally friendly commute
• Support for parents with our own Westwing Wichtel-Kita and a partnership with Elly & Stoffl
• An annual Social Impact Day where you can engage in a cause of your heart – because humanity is our strength
• Team rituals that celebrate successes and connect – from summer and winter parties to Oktoberfest

About Us

Westwing, Europe's #1 in Beautiful Living E-Commerce, is present in over 20 European countries and generated a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe's premium one-stop destination for design lovers, Westwing offers a unique brand experience with a curated assortment from the Westwing Collection and third-party brands. The integrated platform combines shop, daily specials, stores, B2B services (Westwing Business), and the Westwing Design Service. Westwing's team works together towards the common goal "Excite people to create homes that unlock the full beauty of life". Westwing was founded in 2011, is headquartered in Munich, and has been listed on the Frankfurt Stock Exchange since October 2018.

As a performance-oriented team, we work together in a fast, inspiring, international, and informal environment that allows you to advance your career and work with a brand and products that our customers love. Apply now and become part of #teamwestwing!

Diversity is deeply rooted in our culture. Our mission not only inspires design decisions but also promotes an inclusive lifestyle that respects the uniqueness of each individual, cultural differences, and equal opportunities.

Department

B2B Services