Intern | UX/UI Experience Design

About the Position

Intern | UX/UI Experience Design

📍 Location: Milano

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About the Company

Who We Are

JAKALA is a company that works on data, artificial intelligence, and experience development to generate a significant and lasting impact globally.

Present in over 30 cities in 21 countries, our teams combine expertise in strategy, technology, creativity, and operations to offer personalized experiences and transformative solutions to our clients, thanks to the support of data and artificial intelligence. The Jakalers are a diverse group of over 3,000 people, driven by passion, ambition, and brilliant ideas. This unique combination of talents is the distinctive factor that has inspired our purpose: Together to get there.

Creating a better world is our ultimate goal: our ambition is to generate value for all our stakeholders in a sustainable way, with particular attention to ethics, climate, and quality. In 2021, we chose to become a Benefit Corporation, demonstrating our long-term commitment and the desire to protect the principles and values that guide our actions every day.

We believe that diversity is the key to our success, and for this reason, we are committed to creating an inclusive work environment where everyone can feel valued for their uniqueness. All our job opportunities are open to candidates belonging to protected categories L.68/99.

Discover the Experience Design Team

Within Jakala, the Experience Design team brings together UX researchers and UX designers in a group that thrives on analysis, creativity, and methodology. We study people's behavior, emotions, and choices to understand what truly makes a digital experience work, and we translate all this into interfaces, services, and products that create real value for brands and users.

We work on complex and high-impact projects-e-commerce, apps, corporate websites, design systems, purchase funnels, engagement experiences, and loyalty programs-with a particular focus on Financial Services, Telco, and Services (but not only).

We are a large, diverse, and highly collaborative team: we learn every day, push for quality, and are not afraid to tackle challenging projects.

🎯 Every day will be different, but here's a glimpse of what awaits you

• You will work on UX/UI design activities supporting senior designers, immediately entering the workflows of real projects for real clients.
• You will work daily in Figma, dealing with wireframes, prototypes, components, variables, and shared libraries, contributing to the construction of solid and scalable experiences.
• You will collaborate in the creation, maintenance, and governance of design systems, actively participating in the definition of patterns and components used on a large scale.
• You will participate in the end-to-end creation of digital interfaces, not just the realization of UX and UI but also the visual and UX copy elements that facilitate user enjoyment and engage users leading to conversion.
• You will support the analysis of user flows and take part in testing and benchmarking sessions, learning to identify patterns, criticalities, and opportunities for improvement.
• You will work in multidisciplinary teams, taking part in moments of discussion, review, and alignment that will help you develop methodology, precision, and a holistic vision.

💡 These characteristics are an excellent starting point to grow together

• Having a good foundation in UX and a trained eye for UI will allow you to quickly understand the functioning of complex flows, interfaces, and interactions.
• Being curious and asking questions about how products, services, and navigation mechanisms work will help you acquire the right mindset to work in Experience Design.
• A good mastery of Figma-especially in the advanced use of libraries, components, and variables-will allow you to contribute concretely to projects right away.
• Having an analytical attitude will enable you to recognize patterns, make sensible comparisons, and understand why one solution works better than another.
• If you are interested in building experiences that are not just "beautiful" but also functional and capable of generating real value, this is the ideal environment to grow.

🚀 We are excited if you also have

• Experience-even minimal-in using complex design systems, with the ability to think in terms of components and modular structures.
• Basic knowledge of HTML/CSS or motion design, useful for better understanding the visual and technical translation of your work.
• A critical vision that allows you to observe digital products with awareness, identifying strengths and areas for improvement.
• Some familiarity with usability tests, benchmarks, heuristic analysis, or qualitative research, even if they are not the main focus of the role.
• Creativity, fresh ideas, and the willingness to propose new solutions that make experiences more fluid, more useful, and more relevant to users.

💜 Discover in the video the reasons to choose JAKALA as your next career step

• At JAKALA, we believe that people's time and well-being must always be respected: we encourage an office presence of 10 days per month.
• Our Total Reward system includes exclusive conventions for travel, restaurants, shopping, gyms, and leisure, as well as free telemedicine and psychological support services, designed for you and your loved ones.
• Investing in our selection process means receiving authentic support: a dedicated Recruiter will accompany you with personalized feedback, career advice, and insights on your CV, regardless of the outcome of the application. No AI, just people. And, thanks to the Your Time Back initiative, we return the time invested in interviews with an empowerment path signed by Uno bravo.

🌱 Ready to start?

It's not just an application. It's a journey that starts now. Send us your CV: we can't wait to meet you!

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Responsibilities

• Work on UX/UI design activities supporting senior designers.
• Enter the workflows of real projects for real clients.
• Work daily in Figma, dealing with wireframes, prototypes, components, variables, and shared libraries.
• Collaborate in the creation, maintenance, and governance of design systems.
• Participate in the end-to-end creation of digital interfaces.
• Support the analysis of user flows and take part in testing and benchmarking sessions.

Requirements

• Good foundation in UX and a trained eye for UI.
• Curiosity about how products, services, and navigation mechanisms work.
• Good mastery of Figma.
• Analytical attitude.
• Interest in building functional and valuable digital experiences.

Nice to Have

• Experience in using complex design systems.
• Basic knowledge of HTML/CSS or motion design.
• Familiarity with usability tests, benchmarks, heuristic analysis, or qualitative research.
• Creativity and fresh ideas.

We Offer

• Respect for people's time and well-being.
• Exclusive conventions for travel, restaurants, shopping, gyms, and leisure.
• Free telemedicine and psychological support services.
• Authentic support from a dedicated Recruiter.
• Empowerment path signed by Uno bravo.

About the Company

JAKALA is a company that works on data, artificial intelligence, and experience development to generate a significant and lasting impact globally.