Internal Communications Manager

About the Position

Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our go-to-market (GTM) organization – the teams responsible for selling and diffusing our AI systems into enterprises around the world.

Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners, anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence.

This role can be based in either San Francisco or NYC.

Responsibilities

• Own the internal communications strategy for your portfolio within GTM, becoming an expert in the team's work and a trusted member of its leadership support team
• Serve as an advisor to our Chief Commercial Officer and their team - helping them think through what to say and when, draft communications in their voice, and give them expert counsel
• People manage a small team (one/two directs), supporting the global GTM org
• Translate complex sales strategy and customer stories into narratives that land with employees across every function
• Anticipate communications needs before they arrive (e.g. launches, customer wins, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along
• Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them
• Plan and execute internal fora like all-hands and AMAs with operational excellence
• Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums

Requirements

• Are an exceptional writer with a particular talent for distilling complex concepts into plain English, with a nose for great storytelling
• Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear
• See the big picture and are able to connect individual team updates to company strategy and mission
• Have a keen eye for organizational culture and can recognize authentic moments worth amplifying

We Offer

• Annual Salary: $295,000 - $345,000 USD

About the Company

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Locations: San Francisco, CA | New York City, NY

Work Location Type: Hybrid

Visa Sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

Education Level: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Employment Type: Full-time

Experience Level: Senior

Categories: Marketing Professionals