International Operations Intern
Primary stack
Job description
About the Position
International Operations Intern
Join Indie Campers as an International Operations Intern in Helsinki, Finland. Gain hands-on tourism experience, customer service skills, and more in a dynamic internship.
About Us
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
Responsibilities
Front-office activities:
- Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
Back-office activities:
- Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit (if applicable), and a valid driver's licence (for both manual and automatic vehicles);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
The Indie Commitment
- All internships are compensated;
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
We Offer
- Compensation: All internships are compensated
- Training: Online and on-the-job training in guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, and supplies management and logistics
- Career Opportunities: International opportunities and possibility of integration in Indie Campers after the internship
About the Company
Indie Campers is a leading campervan marketplace dedicated to making road trips accessible to everyone. With a strong focus on digital innovation and customer satisfaction, we offer a wide range of road trip options, from short-term RV rentals to long-term campervan subscriptions and vehicle sales.
Are you ready to Go Indie?
© Indie Campers. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Mobility