Internship Customer Journey Expert

About the Position

Internship Customer Journey Expert

• REQ-10090756
• 24/02/2025
• Trainee
• Milan, Italy
• ING Bank

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Responsibilities

The intern will support the business in gathering functional and technical requirements related to Tribe’s assets and contribute to enhancing software applications through coding and testing. The role involves working with data and using it to generate value while assisting in code reviews and documentation.

Your Key Activities:

• Assist in application development following ING Bank standards.
• Support an agile team in alignment with the solution design and enterprise architecture team.
• Help gather and document business requirements.
• Contribute to writing high-quality functional and technical documentation.
• Assist in implementing high-quality code and proposing optimizations in code design.
• Support the design, writing, and execution of Unit Tests and Functional Tests.
• Collaborate with the Release team for code versioning management.
• Help identify and resolve defects and bugs during the test phase.
• Assist in identifying and resolving production issues.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or Mathematics (Computer/Telecommunications).
• Basic knowledge or experience with programming languages/technologies such as Unix, Oracle SQL, and IBM DataStage.
• Interest in bug-fixing and code optimization.
• Strong teamwork skills in a multicultural environment.
• Ability to learn quickly and adapt to a dynamic work environment.
• Good written and spoken English.
• Strong communication skills, a proactive attitude, and an approachable demeanor.
• Motivation to learn and grow in a data-driven environment.

Nice to Have

• Experience with Agile methodologies.
• Familiarity with software testing practices.

We Offer

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

About the Company

ING is a global bank with a strong European base. More than 60,000 colleagues serve approximately 38 million customers and businesses in more than 40 countries. ING offers a diverse and inclusive workplace where everyone can thrive and make a difference.

Chez ING, nous voulons libérer tout le potentiel de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.