Internship - Quality & Digitalization

About the Position

Internship - Quality & Digitalization

Location: Telok Panglima Garang, Shah Alam, Malaysia

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Position Summary

Support the QA & QC team in the Quality Revamp initiative by improving and digitizing quality processes, organizing quality information, assisting with data and dashboards, and providing basic IT-related support using Microsoft 365 tools.

Responsibilities

• Support Quality Revamp and digitalization projects.
• Assist in reviewing, updating, organizing, and digitizing quality procedures, forms, records, and templates.
• Maintain quality documents and information in SharePoint and other approved digital repositories.
• Collect and compile quality data, and assist in preparing KPI dashboards and progress reports using Excel or Power BI.
• Assist with Microsoft 365 tools, including SharePoint, Forms, Teams, Power Automate, and Power BI.
• Support simple workflow automation, process mapping, testing, and productivity improvement activities.
• Assist in internal audit preparation, corrective action tracking, and follow-up of quality action items.
• Prepare meeting minutes, presentation materials, project updates, and basic user guides.
• Coordinate with QA & QC, business teams, and IT for information gathering and resolution of basic system issues.

Requirements

• Diploma or Degree student in Information Technology, Computer Science, Data Analytics, Engineering, Quality Management, Business Information Systems, or a related field.
• Familiarity with Microsoft 365 applications and an interest in quality management and digital transformation are preferred.

Skills

• Core Skills:

  • Microsoft 365
  • Excel
  • Power BI

• Secondary Skills:

  • SharePoint
  • Power Automate
  • Teams
  • Quality management
  • Digital transformation

Experience

• Experience Level: Junior
• Experience Years: 1-3

Education

• Bachelor
• Vocational

Employment Type

• Internship

Work Location Type

• On-site