Tech Stack
Job Description, Responsibilities & Requirements
IT Administrator
About the Position
Montrose Software is seeking an IT Administrator to manage internal infrastructure and ensure smooth operations in Kraków, Poland. This role is focused mainly on IT administration and user support, while experience in security-related tasks will be considered a strong plus.
Responsibilities
IT Support and Administration
- Configure and maintain laptops, including OS installation and standard Montrose setup.
- Manage hardware maintenance, such as battery replacements and RAM upgrades.
- Provide technical troubleshooting for hardware and software issues.
- Manage the configuration of mobile devices and tablets.
- Provide recommendations for new device orders based on organizational needs.
Identity & Access Management (IAM)
- Administer user accounts and permissions across key platforms: Google Workspace, Jira, Bitwarden, AWS, and GitHub.
- Manage access for AI tools such as Claude (including Claude Code), and Cursor.
- Maintain comprehensive digital documentation of the organization's hardware and software inventory.
ISO Compliance and Quality Management
- Serve as a core member of the ISO team with a deep understanding of ISO 27001 and ISO 9001 standards.
- Act as the designated ISO Security Officer for the firm.
- Conduct internal ISO audits and participate actively in external audit processes.
Network and Infrastructure
- Oversee WiFi network maintenance and perform network monitoring.
- Monitor and troubleshoot network-related issues.
Security & Compliance
- Support administration of security tools and endpoint protection software.
- Assist with security audits and access reviews.
- Participate in ISO-related processes and internal audits.
- Help maintain security best practices across the organization.
Requirements
- Strong problem-solving skills with a focus on high-quality customer service.
- Experience in an IT department within a support or security-focused team is a plus.
- Proficient knowledge of Windows and macOS operating systems.
- Familiarity with VLAN, IPsec, SSL VPN, and WiFi administration.
- Experience with hardware configuration and troubleshooting.
- Ability to manage user accounts, permissions, and IT assets.
Nice to Have
- Experience in information security or cybersecurity-related tasks.
- Familiarity with AWS, GitHub, Jira, or Bitwarden.
- Knowledge of ISO 27001 / ISO 9001 standards.
We Offer
- Competitive salary: 45 - 60 PLN
- Full-time position
- On-site work in Kraków, Poland
- High-quality equipment
- Flexible working hours
- Remote work possibility
- International project teams
- English lessons
- Training budget
- Clear career path
- Private medical insurance
- Multisport card
- Lunch budget
- Fully stocked kitchen
- No dress code
- Game zone (PS4, NS2)
- Chillout zone
- Regular team events
- Indoor bike parking
About the Company
At Montrose Software, we are committed to providing a dynamic and supportive work environment. Our team values innovation, collaboration, and professional growth. Join us to be part of a company that values your skills and supports your career development.
Recruitment Process
- Technical phone screening (~30 minutes)
- Technical interview (~2 hours)
- Non-technical call with hiring manager or one of the Recruitment Team (~45 min)
Questions about recruitment?
Don't be shy - reach out to our recruiter. Nothing can really surprise her, so whatever's on your mind, you're in good hands.
Magdalena Machowska
IT Recruiter
[email protected]
As Montrose Software, we are responsible only for the job vacancies published on our official website. We cannot verify the accuracy or authenticity of listings on other job boards. If you have any doubts regarding a current vacancy, please contact our Recruitment department.