IT Application Support Specialist with Czech language
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Nice to have's
Job description
About the Position
IT Application Support Specialist with Czech language
Full-time
Brno, South Moravian Region, Czechia
About the Role
We are looking for an independent IT Application Support Specialist to provide support for server applications and users in a Microsoft Windows Server and Microsoft Azure environment. The role includes managing user accounts and permissions (Active Directory) and supporting ERP systems K2 and SAP by collecting requirements and communicating with external vendors. In addition to technical support, he/she will act as an IT Booster – helping employees make the most of IT tools by.
He/she will also participate in IT projects, including the implementation of new systems.
Responsibilities
- Provide hands-on end-user support for hardware, software, and digital workplace tools.
- Drive adoption of Microsoft 365 and Teams as core collaboration platforms.
- Monitor and analyze service desk metrics to identify areas for improvement.
- Support digital transformation initiatives and promote best practices.
- Occasional travel within Czechia to company sites.
- Install and configure software on servers and in Microsoft Azure.
- Collect requirements and coordinate with internal and external ERP support (K2, SAP).
- Create training materials, video tutorials, and articles for users.
- Conduct user trainings and communicate IT updates.
- Take part in local and Area Business IT projects and implementations.
- Collaborate with the Area business IT and EMEA infrastructure Teams to roll out updates, migrations, and technical projects.
- Maintain site-specific IT documentation including asset inventories and technical diagrams.
Requirements
- High school degree.
- Familiarity with Active Directory.
- Understanding of ERP systems (K2, SAP) is an advantage.
- Strong technical knowledge of Windows, Microsoft 365, mobile device management, and hardware troubleshooting.
- Microsoft 365 expertise (mandatory), Microsoft Teams proficiency.
- Basic experience with SQL databases.
- Active English skills (technical documentation and communication) and Czech/Slovak language.
- Independence, proactive approach, and strong communication skills, ability to collaborate with international Teams.
- Driver's license category B.
Why Join Us
What we have prepared for you:
- Employment contracts for an indefinite period.
- Bonus system linked to the achievement of company goals, paid monthly and quarterly.
- 13th salary in the amount of one additional fixed salary.
- Additional fifth week of vacation.
- 2x Sick Day in case of health problems.
- Meal allowance worth **CZK 120/**shift.
- Contribution up to CZK 9,600 per year to supplementary pension insurance or life insurance.
- Reward of CZK 10,000 for recommending a new colleague.
- Company-wide social events every year.
- Career growth opportunities.
- Opportunity to be part of a successful global brand.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
About the Company
Sika je vedoucí světovou silou ve vývoji a výrobě produktů pro těsnění, lepení, izolace, zesilování a ochranu nosných konstrukcí ve stavbách a v průmyslu. Základem úspěchu je dlouholetý vývoj výrobků a systémových řešení v reálných podmínkách staveb i průmyslu.
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