IT Assistant

About the Position

IT Assistant

• Location: Dar es Salaam, Tanzania

We are seeking an IT Assistant to provide comprehensive IT support and services in Dar es Salaam. The role involves installation, troubleshooting, and maintenance of computer systems, ensuring seamless operations within the company.

Responsibilities

Installation & Configuration

• Perform installation of hardware and software components in office computers and computerized devices.

Troubleshooting, Maintenance & Repair

• Ensure proper troubleshooting of office computers and computerized devices.
• Ensure proper maintenance and repair of hardware and software systems of computers and computerized devices.

Network and Systems Upgrading

• Upgrade computerized systems and networks to ensure proper functioning, compatibility, and security.

Networks and Computer Systems Evaluation

• Regularly evaluate office network systems and computers to ascertain their performance and any intervention required.
• Perform tests of network and computer systems to detect performance levels.

Terminals and Office Sites Monitoring

• Schedule a daily survey of terminals and offices to check networks, computers, and systems functioning.

Customer Support

• Provide support to staff and other members of the organization on computer-related technical assistance.

Advise on Technical Matters

• Provide proper advice to management on correct actions in improving network and computers’ function.
• Provide correct technical advice to staff and the team on IT matters.

Documentation

• Prepare and maintain records of computers available in the offices and their specifications.
• Keep records of computers and computerized devices purchases.
• Keep records of computers and network systems repair and maintenance.

Reports

• Prepare and share daily, weekly, and monthly reports to management on IT functions in the company.

Training and Support

• Provide training and support to staff and other members of the organization on IT-related matters.

Health & Safety Compliance

• Ensure personal compliance with the OHS policies and requirements, including wearing safety PPE daily.
• Ensure that you know and adhere to all SHEQ policies and requirements.
• Report any breach of SHEQ policy or requirement to the SHEQ representative.
• Report any recommendations for improving SHEQ policies.
• Champion & drive SHERQ culture in the working environment.

Adhere to Company Policies & Procedures

• Ensure to follow relevant company policies and procedures.

Others

• Perform any other duties as may be assigned by management.

Interested?

Please send your CV to [email protected]