About the Position

Job-Id: 20159

IT Datacenter Smart Hands Engineer

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• USA – Princeton, NJ
• IT
• Full-time

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Responsibilities

Hemmersbach is seeking an experienced Network / Datacenter Smart Hands Engineer to provide onsite support within datacenter, laboratory, and network environments. The role focuses on physical infrastructure support, network operations assistance, and hands-on troubleshooting.

Key Responsibilities:

• Perform cable tracing, hardware replacement, rack-and-stack activities, and power cycling.
• Support servers, storage devices, network equipment, and datacenter infrastructure.
• Assist with LAN/WAN, Wi-Fi, VoIP, switches, routers, and firewalls.
• Maintain cable management, labelling, inventory, and UPS validation activities.
• Support datacenter operations, migrations, and infrastructure projects.
• Document work and update ServiceNow tickets in accordance with SLA requirements.

Requirements

• 2–5 years of datacenter, network, or smart hands experience
• Strong knowledge of network and hardware infrastructure
• Experience with routers, switches, enterprise network, and physical network installations
• CCNA or equivalent networking certification required
• Ability to work independently in mission-critical environments

Salary

This role is a Salary Non-Exempt position with a targeted salary range of $65,000 – $70,000 USD per year.

Benefits

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Vision Insurance

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.