IT Engineer (L.68/99)

About the Position

IT Engineer (L.68/99)

Satispay is on a mission to empower people through finance. Join us as an IT Engineer in Milan, Italy, to secure our devices, tools, and access with automation and support.

Responsibilities

• Process Automation: Build and maintain automation workflows with tools like n8n and Make, connecting our business systems and removing repetitive manual work.
• Support & Troubleshooting: Take on complex tickets that go beyond first-line support: triage, investigate, fix.
• SaaS Administration: Run and secure our core cloud services (Google Workspace, Slack, Keeper), including onboarding, offboarding, and security policies.
• Endpoint Management: Configure and deploy devices through MDM (mobile device management) platforms (Jamf, Knox, Google Workspace), and monitor endpoint security with EDR (endpoint detection and response) tools to stop threats early.
• IT Asset & Service Management: Manage hardware from purchase to retirement, and use our ITSM (IT service management) platform to prioritize tickets by business impact and SLAs (service level agreements).
• Network Management: Manage and troubleshoot our local network, including Wi-Fi, firewall, and DNS, so we rely less on external providers during outages.

Requirements

• Workflow Automation: Hands-on experience building and maintaining complex integrations with tools like Make and n8n.
• IT Operations: Proven experience in Tier 2 IT support and in managing local network infrastructure.
• Identity & Access Management: Strong skills in managing user identities and access across core business tools like Google Workspace.
• Endpoint & Security: Familiarity with modern MDM solutions (Jamf, Knox) and EDR tools for proactive threat mitigation.
• Hardware Lifecycle: Solid understanding of IT asset management and ticket prioritization methods.
• Language Skills: Professional fluency in English, Italian is a plus.

We Offer

• Health: Private insurance for you and your family, psychological support with Serenis, mental health workshops.
• Financial resources: Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries.
• Growth and development: Professional development programs, Internal mobility, Language courses with Preply.
• Flexibility: Unlimited PTO, Hybrid working policy, Flexible working hours.
• Family: Enhanced parental leave, Additional leave for child sickness.

Initial salary: Starting from €32,000 gross per annum

About the Company

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.

That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close.

We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world.

If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken - you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

📢 Championing Diversity: People with disabilities encouraged to apply (L.68/99) 🚀

We Welcome Everyone!

This role is part of our commitment to fostering an inclusive workplace: this is why Satispay mainly dedicates this job opportunity to candidates eligible under specific employment protection laws, including those with disabilities or other protected status, in line with Italian law (L.68/99). We encourage candidates from all backgrounds to apply.

Still willing to apply for the role? This specific application form is dedicated mainly to candidates with disabilities. However, we value diversity and talent in all its forms, and everyone is welcome to apply for a job at Satispay! If you’re interested in the role, but you’re not a candidate with disabilities, visit the following link and apply here.

Equal opportunity employer

At Satispay, we’re proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin.

Join us in a workplace where everyone belongs!

Learn more about us

Our values and pillars aren’t just fancy words on a page - they really shape everything we do. Explore them here.

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