IT Engineer

About the Position

We are looking for an IT Engineer to join our team in San Francisco, United States. This role is pivotal in designing and building scalable systems that power internal operations and automate workflows.

Responsibilities

• Design and build internal tools using Retool to power IT, Security, and operational workflows across the company
• Automate core business processes, including onboarding, offboarding, access reviews, procurement, and internal service workflows
• Eliminate manual work and reduce operational overhead by replacing repetitive processes with scalable systems
• Identify opportunities to consolidate or replace third-party SaaS tools with internal solutions, reducing cost and complexity
• Own identity lifecycle systems, including provisioning, RBAC, and integrations across tools like Okta, Rippling, and other critical systems
• Improve security and compliance posture through automated access controls, auditing, and system design
• Build and maintain integrations across internal and external systems using APIs and event-driven workflows
• Partner with IT, Security, Infrastructure, and business teams to turn fragmented processes into scalable, well-designed systems
• Act as an internal product builder and power user of Retool, helping shape how we use and improve our own platform
• Define and implement scalable patterns and best practices for internal tooling across the company
• Mentor junior team members and help raise the technical bar for automation and internal tooling across the team

Requirements

• 5+ years of experience in IT Engineering, Systems Engineering, Internal Tools, or similar roles in a fast-growing technology company
• Proven track record of building internal tools and automation systems that eliminate manual operational work and scale business processes
• Strong experience designing and implementing automation using programming languages such as Python or JavaScript, including API integrations and workflow orchestration
• Deep systems thinking with an automation-first mindset. You instinctively replace manual processes with scalable solutions
• Hands-on experience with identity and access management systems including Okta, SSO, SCIM, and RBAC, and designing reliable lifecycle workflows
• Experience operating across complex SaaS environments, with a focus on consolidation, optimization, and cost reduction
• Ability to identify inefficiencies, prioritize high-impact opportunities, and build durable, maintainable systems
• Strong communication skills and ability to operate cross-functionally with technical and non-technical stakeholders
• Experience mentoring or supporting junior engineers and contributing to a strong engineering culture
• High ownership mindset with a focus on measurable impact including efficiency gains, cost reduction, and risk mitigation

We Offer

• Competitive salary range: $150,000 – $200,000 per year
• Comprehensive benefit plan, including medical, dental, vision, and 401(k)
• Hybrid work location
• Opportunity to work in a fast-growing technology company

About the Company

At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails.

Let's build the future together.