About the Position

Job-Id: 20093

IT Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• Location: USA – Chicago, IL
• Department: IT
• Employment Type: Full-time

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Responsibilities

• Operate and monitor HP Indigo digital presses.
• Provide technical support for PCs, printers, servers, and data center equipment.
• Set up print jobs and perform quality checks.
• Install, upgrade, and repair IT hardware and infrastructure.
• Troubleshoot basic press, print-quality, and workflow issues.
• Perform routine maintenance and cleaning.
• Track production, downtime, and equipment issues.
• Between deployments, run assigned break/fix service cases within the local area.
• Follow safety and operational procedures.

Requirements

• Preferred Skills:
  • HP Indigo or similar digital press experience.
  • Valid driver’s license.
  • Ability to work independently and adapt to changing production needs.
  • Willingness to run local break/fix service cases between deployments.
  • Willingness to work flexible shifts, overtime, and weekends as needed.
  • Ability to lift and carry equipment up to 50 lbs.

Salary

This role is an Hourly Non-Exempt position with a targeted hourly range of $23–25 USD, based on experience and skillsets.

We Offer

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.