IT Monitoring Administrator

About the Position

Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA’s Brand-New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation’s skies safe and connected. We’re looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world’s most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration.

At Peraton, you won’t just support the mission - you’ll define it.

Join a team dedicated to protecting the safety and integrity of U.S. air travel. Peraton is seeking a IT Monitoring Administrator (MicroFocus OBM & NNM) to join our team and help shape the future of U.S. airspace operations. In this pivotal role, you will ensure that FAA National Airspace Systems are upgraded in a timely manner.

Responsibilities

• Configuration Items (CIs) Management: Execute standard, repeatable procedures to add, configure, and maintain CIs across MicroFocus OBM and NNMi.
• Device Onboarding: Follow step-by-step onboarding documentation to integrate new network devices, servers, and applications into the monitoring ecosystem.
• Basic Troubleshooting: Perform Tier 1 / Tier 2 troubleshooting for CI discovery issues, agent connectivity problems, and basic monitoring alerts.
• Documentation & Compliance: Ensure all CIs are tagged, grouped, and documented correctly according to enterprise standards.
• Escalation: Identify when an issue falls outside of standard operating procedures and accurately escalate complex configuration or system issues to senior monitoring engineers.
• Maintenance: Assist with routine system health checks and data cleanup tasks to ensure the monitoring environment remains accurate and up to date.
• Soft Skills: Strong attention to detail, highly organized, and reliable. Good written and verbal communication skills for documenting tickets and collaborating with senior engineers.

Requirements

• U.S. Citizenship Required
• Must have the ability to obtain / maintain a Public Trust clearance
• Bachelor’s degree and 0 years’ experience or Associate’s degree and 2 years’ experience or HS diploma/equivalent and 4 years’ experience
• Experience in IT Operations, Network Operations Center (NOC) support, Helpdesk, or a junior systems/network administrator role.
• Basic understanding of IT infrastructure, including networking concepts (SNMP, IP addressing, ping/traceroute) and standard server operating systems (Windows, Linux).
• Exposure to enterprise monitoring systems. Previous hands-on experience with MicroFocus/OpenText OBM and NNMi is preferred, but experience with similar tools (e.g., SolarWinds, Datadog, PRTG, LogicMonitor) combined with a fast learning curve will be considered.
• Proven ability to read, understand, and strictly adhere to technical documentation and Standard Operating Procedures (SOPs).

Nice to Have

• Exposure to FAA programs or NAS systems.
• CompTIA A+, Network+, or Server+
• ITIL Foundation certification

We Offer

• Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
• Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at Peraton Benefits.

About the Company

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.