About the Position

Job-Id: 20288

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• Brazil – São Paulo, SP
• IT
• Full-time

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Responsibilities

Key Responsibilities:

• Provide onsite IT support for printers, desktops, laptops, and peripherals
• Diagnose and resolve hardware, print, and software issues
• Install, configure, and maintain printers and IT hardware systems
• Support device deployments, refreshes, and project rollouts
• Maintain accurate service records, asset tracking, and inventory
• Communicate effectively with clients, internal teams, and management
• Ability to lift up to 50 lbs and travel as needed based on customer demand

Requirements

• 2+ years of experience in desktop support, IT support, or print/hardware environments
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Strong troubleshooting skills across hardware, software, and basic networking
• Hands-on experience supporting printers, peripherals, and end-user devices
• Familiarity with Windows OS and common enterprise applications
• This role is a Salary position with a targeted Monthly Gross Salary range of $4,000 - $4,400 BRL, based on experience and skillsets.
• Candidates must be legally authorized to work in Brazil on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
• English proficiency at B2 level or higher is required

We Offer

• International job opportunities
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
• Health/ Medical insurance
• Internal career development program

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.