IT Onsite Technician

About the Position

Job-Id: 19205

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• Location: USA – Malta, IL
• Department: IT
• Employment Type: Full-time

Apply now

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Responsibilities

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

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Requirements

• Experience: 2+ years of experience as a Desktop Technician
• Certifications: Technical certifications such as A+ or Network+ are preferred
• Skills:
  • Familiarity with Windows OS, Mac OS, and various software applications
  • Knowledge of TCP/IP and networking protocols
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Flexibility to work outside of normal business hours, as needed

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We Offer

• Salary: Targeted pay range of $48,000– $55,000 per year
• Benefits:
  • Unlimited employment contract
  • Onboarding program
  • Buddy program
  • International job opportunities
  • Internal career development program

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About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.