IT Operations Specialist / System Administrator

About the Position

Our client, a multi-generational family office that specializes in guiding clients through the complexities of preserving and growing their wealth and building their legacy, is looking for an experienced IT Operations Specialist / System Administrator to join the team.

Location: Limassol, Cyprus

Type: Hybrid, full-time

Start date: ASAP

About the Role:

We're looking for a hands-on IT generalist to support the Limassol offices and keep daily operations running smoothly. This is a practical, on-site role focused on end-user support, office infrastructure, and core IT services. You'll work closely with the IT team to maintain stable systems, automate routine tasks, and improve the overall employee IT experience.

Responsibilities

• Provide day-to-day end-user support (on-site and remote).
• Set up and maintain Windows and macOS workstations.
• Manage user accounts and access in Google Workspace, Entra ID, and Active Directory.
• Handle onboarding and offboarding.
• Support office network equipment (MikroTik, HP Aruba, Wi-Fi, switching).
• Administer Windows Server and basic Linux systems.
• Work with the ticketing system and document solutions.
• Maintain IT documentation and internal knowledge base.
• Coordinate with vendors when needed.

Requirements

• Administration of Google Workspace, Entra ID (Azure AD), or Active Directory.
• Windows Server, Linux administration.
• Infrastructure monitoring (e.g. Zabbix, Prometheus).
• Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi).
• Experience with MikroTik, HP Aruba networking equipment.
• Experience with Jira / Jira Service Management and Slack.
• Experience working in a ticketing system.
• Hands-on support of Windows and macOS endpoints.
• Languages:
  • English: basic conversational
  • Ukrainian / Russian: native or fluent speaker is preferred

Nice to Have

• Scripting with PowerShell or Bash.
• SharePoint administration.
• Experience with firewalls, VPNs, network segmentation.
• MDM or endpoint automation.
• Virtualization and private cloud (VMware, Proxmox, OpenStack).
• Exposure to Infrastructure as Code tools (e.g. Terraform).
• Basic experience with containers (Docker, etc.).
• Experience writing IT documentation, SOPs, or policies.

Soft Skills

• Curiosity – digs into how financial and investment processes really work.
• Proactive, analytical mindset – identifies gaps, suggests improvements, flags risks early.
• Communication – explains complex things simply to both business and tech teams.
• Responsibility – takes ownership for the completeness and clarity of requirements.
• Context switching – can work on several tasks/projects in parallel without losing quality.

We Offer

• Official employment in Cyprus.
• Hybrid schedule: 4 days on-site / 1 day remote.
• Modern offices in central Limassol.
• Practical, hands-on environment with room to grow.
• Direct impact on how IT processes and services are built.

Benefits

• Medical insurance
• Annual learning budget - €600
• Gym membership/sports activities - up to €70 per month
• Corporate lunch (Cyprus office)
• Coworking trip budget (annual): €1500
• Psychologist support - up to €70 per session, 2 sessions per month
• Massage - up to €700 per year