IT Program Manager (f/m/d)

About the Position

IT Program Manager (f/m/d)

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Location: Berlin, Germany

Employment Type: Full time

Location Type: Hybrid

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About Moss

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Moss is the Finance AI platform for Europe's mid-sized businesses, giving companies real-time visibility and full control over their spend. By automating card issuing, invoice management, and expenses, Moss simplifies financial workflows and frees finance and accounting teams from manual, administrative work.

Founded in Berlin and used by more than 10,000 businesses including Flink, Schufa, n8n, and Auto1, Moss has raised €220+ million to date and operates in Germany, the Netherlands, the UK, and further EU markets. In August 2026, Moss closed a €35 million Series C led by Portage, crossing a €1 billion valuation and becoming one of Europe's newest fintech unicorns. Moss is backed by investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures, and A-Star.

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Responsibilities

• Own vendor and contract negotiations across Moss's SaaS, tooling, infrastructure, and connectivity providers, running competitive evaluations to build commercial leverage and maintaining the renewal calendar and contract repository.
• Plan and steer the Tech Operations budget, creating cost transparency per team and driving license right-sizing, optimization, and consolidation across the tool estate.
• Partner with teams across Moss to understand how tools are actually used, matching license tiers to real usage and deciding which overlapping tools to keep based on what genuinely serves people, not just cost.
• Drive down the number of tools Moss runs by finding shadow IT, bringing it into the process, or consolidating it, and owning retirement work together with Information Security.
• Lead company-wide technology migrations and retirements end to end, from business case and migration plan through cutover, communication, and training.
• Bring structure to how work reaches Tech Operations, building a clear intake process and owning the KPIs and monthly management reporting for the domain.
• Work with Legal on contracts and DPAs and with People Ops on joiners and leavers, owning the commercial relationship and negotiation for the vendors in your portfolio within Moss's existing Vendor Management framework.

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Requirements

• Several years of experience in IT vendor management, procurement, sourcing, tech operations, or IT service management, ideally gained in a scaling company.
• Proven experience negotiating with vendors and providers, including on service levels and cost.
• Experience leading at least one company-wide tool migration or consolidation end to end, including decommissioning the old system.
• A hands-on IT background, enough to keep essential services running from documented runbooks in an emergency.
• AI is core to how we work. We expect someone with an "AI Driver" toolkit: measurable, real-workflow AI use with concrete before/after impact, ideally including built automations or agents (n8n, Claude skills, or similar).
• German at C1 or above, prior experience in a regulated environment (financial services, payments, or e-money), exposure to ISO 27001, SOC 2, or DORA, or an ITIL/IAITAM qualification are all a plus.

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Nice to Have

• A talent for moving things forward through clarity and good process rather than hierarchy.
• Comfortable owning commercial outcomes inside a governance framework someone else owns.
• Genuine curiosity about how other teams work, and translating that into better commercial calls than a dashboard would.
• A structured, documentation-friendly way of working, with an instinct for turning manual work into something that runs itself.

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We Offer

• Top-of-market compensation package, including equity.
• Vibrant offices at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.
• Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.

Unless stated otherwise, benefits apply to full-time positions (interns and working students receive a tailored package).

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