About the Position

IT Project Manager-Public Safety Systems Replacement

This Job was posted over 30 Days Ago on 08-07-2025

We are seeking an experienced IT Project Manager for Public Safety Systems Replacement to lead the implementation of new systems in Cedar Rapids, IA.

Responsibilities

Lead the end-to-end implementation of new public safety systems, including:
- Managing the Request for Proposal (RFP) process from planning through vendor selection.
- Partnering with a third-party consultant to develop detailed technical and functional requirements.
- Ensuring alignment between business processes and system capabilities-requiring a keen eye for business workflows and the ability to translate operational needs into clear technology expectations.
Develop and manage comprehensive project plans including timelines, budgets, deliverables, risks, and communication strategies.
Coordinate with diverse stakeholder groups, including public safety leadership, dispatch teams, jail staff, city/county IT, legal, procurement, and external vendors.
Facilitate the definition of system requirements, workflows, integrations, and success metrics based on stakeholder input and industry standards.
Manage interdependencies between RMS, JMS, and CAD modules, including interfaces with state and federal systems (e.g., NCIC, NIBRS).
Oversee change management efforts, including communication, end-user training, go-live readiness, and post-implementation support.
Monitor performance indicators and escalate issues proactively to ensure on-time, on-budget delivery with minimal operational disruption.
Ensure proper documentation, reporting, and compliance with CJIS security standards and public safety data requirements.

Bachelor’s degree in information technology, Public Administration, Criminal Justice, Business, or a related field.
5+ years of project management experience with complex software or enterprise system implementations.
Demonstrated success managing large-scale, cross-departmental, or multi-agency projects, preferably in the public sector.
Familiarity with public safety operations, including dispatch, incident reporting, and detention workflows.
Proficient in Microsoft Project, SharePoint, Teams, and Office/M365 tools.
Experience managing third-party vendors and software integrators.

PMP and/or ITIL certification are highly desirable.
Previous experience implementing CAD/RMS/JMS platforms (e.g., Hexagon, Tyler, CentralSquare, Motorola/Spillman, etc.).
Familiarity with CJIS compliance, NCIC requirements, and incident-based reporting standards.
Experience using SmartSheet as a project management platform, or demonstrated ability to quickly adopt new tools (SmartSheet is the City's preferred PM tool).
Ability to thrive in high-pressure environments requiring calm, confidence, and clarity.
Skilled in translating technical concepts for non-technical stakeholders.

Must pass local law enforcement background check prior to employment.
Must obtain NCIC certification within 3 months of hire (training provided).
Must be available for occasional off-hours coordination tied to cutovers, testing, and public safety operational windows.

Job Seekers, Please send resumes to [email protected]