IT Service Desk Support Specialist
Primary stack
Nice to have's
Job description
About the Position
New offer - be the first one to apply!
October 8, 2026
IT Service Desk Support Specialist
Junior • Hybrid
Prague, Czechia
Provide daily IT end-user support via ServiceDesk. Manage and maintain PCs and peripherals (installation, configuration, diagnostics, repairs), and install/administer software and hardware. Troubleshoot common IT and application issues for users and provide user support and basic administration for faculty applications, documenting problems and solutions.
Responsibilities
- Provide everyday IT support to users through the ServiceDesk
- Manage and maintain PCs and peripherals (install, configure, diagnose, repair)
- Install and manage software and hardware
- Resolve common hardware and application problems
- Support and provide basic administration for faculty applications
- Log and document technical issues and solutions for the HelpDesk
Requirements
- Secondary or university education (preferably IT or related); suitable for graduates
- Experience in a similar role is an advantage
- Good knowledge of Windows operating systems and common office software
- Basic understanding of networking technologies
- Ability to diagnose and solve hardware and software problems
- Communication and organizational skills, friendly/helpful attitude
- Ability to work independently and in a team
We Offer
- Full-time employment
- Small team environment
- Onboarding and training support
- Good public transportation connections (site near FN Motol and Homolka area)
- Employee benefits
About the Company
Univerzita Karlova - 2. lékařská fakulta
Join our team and contribute to the smooth operation of our IT services.
© MindPal. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Recruitment & HR Tech,AI & Automation,Fintech,E-learning,Healthcare,E-commerce
About the Company MindPal is a project initiated by Sky Gate Company, designed to address challenges in IT recruitment by connecting companies with candidates through a unique platform. The company focuses on delivering talent, technology, and traction to clients, having successfully partnered with over 250 businesses globally. MindPal specializes in AI-driven digital transformation, offering scalable solutions for startups and enterprises across various industries. Products, Services & Tech Stack Core Solutions AI Agents & Assistants: Intelligent AI agents that automate tasks, manage workflows, and provide real-time support. MVP Development: Transforming business ideas into working products for quick testing and validation. AI Consulting: Expert guidance on AI strategy and implementation. Chatbots: Custom conversational bots for user engagement and support. SaaS Solutions: Scalable cloud-based products tailored to business needs. AI Automation: Tools for optimizing workflows and increasing operational efficiency. Technologies & Frameworks Ruby on Rails React TypeScript Docker Heroku Django Angular Python VOIP Jenkins Project Scope & Target Clients Client Base Verticals: Fintech, e-learning, healthcare, e-commerce. Client Types: Startups and established Fortune 500 corporations. Engineering Scale Scope: Full-stack digital product consulting and partnership. Complexity: Projects range from MVP development to full-scale SaaS solutions.
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