IT Support Assistant

About the Position

Join OMMAX, the leading AI-first consultancy and AI-engineering platform, as an IT Support Assistant, supporting the internal IT team, managing servers, and assisting users with IT-related questions.

Responsibilities

• Support the internal IT support team in day-to-day operations.
• Contribute to exciting IT processes and independently take on smaller projects.
• Work closely with the entire IT team.
• Assist users across all locations and provide support with IT-related questions.
• Support the administration of servers, telephone systems, and access control systems.
• Assist with basic incident and problem analysis, escalate issues where necessary, and resolve them under guidance.
• Maintain and manage company-wide email distribution lists.
• Support the setup and configuration of new workstations.

Requirements

• Currently studying Computer Science, Business Informatics, or a comparable field.
• Ideally, gained initial practical experience through internships or working student positions.
• Very strong knowledge of Windows environments (particularly Windows 10 and Windows Server) and confident in working with Microsoft applications and services.
• Solid hardware expertise, including experience with laptops, tablets, printers, and related peripherals.
• Strong technical affinity combined with solid analytical and communication skills.
• Service-oriented and team-oriented manner, taking pride in your work.
• Fluent in English; additional local language skills are a plus.

We Offer

• Your impact is crucial: Actively shape the digital future in a highly motivated & smart team in direct cooperation with the founders & partners, creating real added value by linking strategy and implementation.
• Your hard work pays off! Benefit from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, we promote our top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
• Your development - our concern: From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career at OMMAX - with us you will become a digital leader!
• Your working environment: Immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of our offices in Munich, London, Amsterdam, Milan, and Berlin.
• Your view into the future: Work at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
• Your benefits on top: Look forward to regular team events and joint sports sessions, an attractive company pension scheme, access to local fitness and wellness partnerships as well as mobility and meal allowances and a wide range of other company benefits.

Contact

Philipp Ortlieb

Partner & Chief People Officer

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