Job Description, Responsibilities & Requirements
About the Position
We are looking for an IT Support Engineer to join our team and manage and maintain our office network while providing technical support to our employees.
Responsibilities
- Setup and support of office corporate network
- Maintenance of office computers and office equipment
- Assets management
- Providing technical support to the company's employees, including remote ones
- Manage MDM, credentials, group policies, access rights
Requirements
- Experience in a similar position for 2 years
- Experience with MDM solutions
- Understanding of network technologies (TCP/IP, DHCP, DNS, VPN)
- Experience with OS (MacOS, Windows at administrator level, Linux at basic level)
- Basic experience with Google Workspace or Microsoft365
- Experience with ticket systems and wiki
- Experience with deployment tools
- Installation, configuration, and troubleshooting software
- Experience with modular repair
- Experience with inventory systems
- English and Russian B1
Soft Skills
- Responsible
- Result-oriented
- Can explain complex things simply
- Attentive to details
- Proactive problem-solving attitude
We Offer
- An exciting and challenging job in a fast-growing business group
- The opportunity to be part of a multicultural team of top professionals
- Great working atmosphere with passionate experts and leaders
- Beautiful offices in Warsaw, Limassol, Yerevan; work remotely or on-site
- Modern corporate equipment based on macOS or Windows and additional equipment provided
- Paid vacations, sick leave, personal events days, days off
- Corporate health insurance program for your well-being
- Referral program to enjoy cooperation with colleagues and get bonuses
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Sport benefit
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays
- Company events, team buildings
About the Company
Join our team and be part of a dynamic and innovative environment where your skills and dedication will be valued and rewarded.