IT Support Engineer

About the Position

We are seeking an IT Support Engineer with 2 years of experience to join our team in Ukraine. Responsibilities include network setup, computer maintenance, and technical support.

Responsibilities

• Setup and support of office corporate network
• Maintenance of office computers and office equipment
• Assets management
• Providing technical support to the company's employees, including remote ones
• Manage MDM, credentials, group policies, access rights

Requirements

• Experience in a similar position for 2 years
• Experience with MDM solutions
• Understanding of network technologies (TCP/IP, DHCP, DNS, VPN)
• Experience with OS (MacOS, Windows at administrator level, Linux at basic level)
• Basic experience with Google Workspace or Microsoft 365
• Experience with ticket systems and wiki
• Experience with deployment tools
• Installation, configuration, and troubleshooting software
• Experience with modular repair
• Experience with inventory systems
• English B1

Soft Skills

• Responsible
• Result oriented
• Can explain complex things simply
• Attentive to details
• Proactive problem-solving attitude

We Offer

☘️ An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

📍 Beautiful offices in Warsaw, Limassol, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day

🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖 Paid vacations, sick leave, personal events days, days off

👨🏻‍⚕️ Corporate healthcare program for your well-being

💵 Referral program - enjoy cooperation with your colleagues and get the bonus

📚 Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy

🗣 Free internal English courses

🦄 Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc

🎳 Company events, team buildings

About the Company

[Company description if present]