About the Position

BCIC Swiss GmbH | Best Connect International Company is seeking an IT Support Specialist for a 3-day scheduled visit | On-site in Hof, Germany.

Responsibilities

Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
Should have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

Must hold a valid work permit in Germany.
Several years of experience in the IT field.
Fluency in German.
Fluency in English.

We Offer

Competitive salary (negotiable).
Full-time position.
On-site work in Hof, Germany.

About the Company

BCIC Swiss GmbH | Best Connect International Company is a leading provider of IT solutions and services.

Apply Now!

Contact Person: Bristi Paul

👤 HR Executive | Talent Acquisition Specialist | BCIC Swiss GmbH

✉️ [email protected]

IT Support Specialist

Job description