IT Support Specialist
Primary stack
Windows
Nice to have's
Problem Solving
Job description
About the Position
Company: BCIC Swiss GmbH
Best Connect International Company BCIC Swiss GmbH is looking for an experienced and skilled IT Support Specialist to join our dispatch team in Zweibrucken, Germany.
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
- Must hold a valid work permit in Germany
- Several years of experience in the IT field
- Fluency in English
We Offer
- Competitive salary (negotiable)
- On-site work location in Zweibrucken, Germany
Contact Information
Contact Person: Afia Ibnat
Position: Junior Talent Acquisition Specialist
Email: [email protected]
Apply Now!
© BCIC Swiss. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
BCIC Swiss
IT / tech за описом ITJobs