IT Support Specialist
Primary stack
Windows
Nice to have's
Problem Solving
Job description
About the Position
BCIC Swiss GmbH | Best Connect International Company is looking for a Full-Time On-site IT Support Specialist in Rome, Italy.
Responsibilities
- Provide 1st and 2nd level onsite IT support to end users
- Troubleshoot hardware, software, and network connectivity issues
- Install, configure, and support Windows operating systems and Microsoft Office applications
- Support business applications and IT-related user issues
- Configure and troubleshoot printers, peripherals, laptops, and desktops
- Perform preventive maintenance and basic remedial troubleshooting
- Maintain accurate ticket documentation and provide timely status updates
- Coordinate with internal teams and third-party vendors when required
- Support network, server, telecom, and other IT environments as needed
Requirements
- Valid work authorization/ Italian work permit
- Fluent in Italian and English
- Several years of experience in IT user support or service desk environments
- Strong knowledge of IT hardware, software, and troubleshooting
- Availability for a Full-Time On-site role
Skills
- Troubleshooting
- Help desk & ticketing systems
- Windows & macOS support
- Basic Networking
- Problem Solving
We Offer
- Competitive salary (negotiable)
- Opportunity to work in a dynamic and innovative environment
Contact
Contact Person: Fahmida Ahmed Tithi
Position: IT Recruiter
Email: [email protected]
Apply Now!
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