IT Support specialist

On-siteSalary not specified
Ivano-Frankivsk, Ukraine · Kyiv, Ukraine

Tech Stack

WordPressCommunicationSEOJira

Job Description, Responsibilities & Requirements

Description language:

About the Position

Hello, future colleague!

Let’s get to know each other!

Who are we? We are Zeeks, a product company with Ukrainian roots.

What do we do? We create a new landscape for the Western market in the iGaming industry. All our efforts are focused on the creation and promotion of iGaming websites.

Now we are looking for an IT Support specialist, who will help us to provide high-quality and timely support for our products by improving the interaction between IT team and customers (other teams inside the company).

Your future team: TL, Project manager, 2 Front-end Developers, DevOps Engineer, 3 Full-stack developers, QA, 3 Designers.

Requirements

  • 1 year of experience in IT support in product companies, or as a Project manager/Business Analyst in the IT direction
  • WordPress skills at the level of admin settings
  • Experience with Jira
  • Experience in fulfilling SEO requests for website optimization
  • Skills in working with Google Instruments
  • Knowledge of English at the Upper-Intermediate level
  • High level of communication skills, multitasking, stress resistance/ability to build communication with a wide range of specialists in various fields

Nice to Have

  • Knowledge and experience of HTML/CSS
  • Experience with Google Analytics
  • Knowledge and skills in testing
  • Experience with Figma

Responsibilities

  • Analysis of technical bags in projects
  • Writing technical specifications, User story and User Case for developers
  • Analysis and updating of requests from customers
  • Consulting customers on the work of web projects and their requests

We Offer

  • Competitive salary fixed in currency with the possibility of annual review
  • Flexible work schedule, the ability to combine work in the office and from home
  • Annual budget for medical services, corporate doctor
  • Annual budget for professional development and L&D programs for improving hard and soft skills (corporate and individual)
  • Compensation for sports activities and participation in sports and volunteer events
  • 18 working days of vacation, 5 days off, birthday and sick leave

Sociable, stress-resistant, multitasking and enthusiastic – is it all about you? Then send us your CV and start your Zeeks story!

Contact Us

Send your CV right now and we will find you a place in the team!

Thank you!

Our recruitment team will revise your resume and will reach you as soon as possible.

Do you know any talented IT specialists who are looking for new opportunities?

Recommend someone and get up to $1000 for a successful collaboration

Easy process

Transparent process

Genuine reward

We’re open to recommendations and always happy to meet strong professionals :)

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Job Details

Company name:
Zeeks
Location:
Ivano-Frankivsk, Ukraine · Kyiv, Ukraine
Work Mode:
On-site
Posted on TheJob:
Mar 28, 2026
Last checked:
Jul 13, 2026
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