IT Support Specialist (Manufacturing / IT-OT)
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Job description
About the Position
IT Support Specialist (Manufacturing / IT-OT)
Mid • On-site
Lanškroun, Czechia
Join the manufacturing team to ensure a stable and efficient IT environment directly on the production floor. You will handle 1st/2nd level support, install and configure software and selected hardware, manage local IT topics, and support IT/OT connectivity and system interfaces. You will also analyze incidents, identify causes, and propose practical improvements while keeping clear documentation.
Responsibilities
- Provide user support in the manufacturing environment (1st and 2nd level)
- Install and configure software and selected hardware
- Act as the local IT contact for shopfloor IT topics
- Ensure stable IT/OT connectivity (networks, systems, interfaces such as VRF, MSB, OPC UA)
- Analyze incidents, determine causes, and propose practical solutions
- Maintain clear documentation of problems and solutions
- Collaborate with production colleagues and central IT teams
- Proactively suggest improvements to IT support and processes
Requirements
- Secondary or higher education (IT or technical field preferred)
- 1–3 years of experience in a manufacturing company, ideally in an IT role
- Experience with manufacturing IT systems (e.g., MES)
- Advantage: knowledge of SAP ERP
- Very good knowledge of MS Office 365
- Practical experience from a production environment (e.g., quality, logistics, industrial engineering)
- Ability to communicate with users and management
- Advantage: experience with international collaboration
- Fluent English; German is an advantage
We Offer
- 1-shift operation (Mon–Fri), 7.5 hours per day
- 25 days of vacation
- Contributions to life insurance
- Contributions to pension saving plan
- Meal allowance in the company canteen
- Transport contribution
- Bonus for full attendance
About the Company
Weidmüller Lanškroun s.r.o. is a leading company in the manufacturing sector, committed to providing innovative solutions and exceptional service. We value our employees and strive to create a supportive and dynamic work environment.
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Recruitment & HR Tech,AI & Automation,Fintech,E-learning,Healthcare,E-commerce
About the Company MindPal is a project initiated by Sky Gate Company, designed to address challenges in IT recruitment by connecting companies with candidates through a unique platform. The company focuses on delivering talent, technology, and traction to clients, having successfully partnered with over 250 businesses globally. MindPal specializes in AI-driven digital transformation, offering scalable solutions for startups and enterprises across various industries. Products, Services & Tech Stack Core Solutions AI Agents & Assistants: Intelligent AI agents that automate tasks, manage workflows, and provide real-time support. MVP Development: Transforming business ideas into working products for quick testing and validation. AI Consulting: Expert guidance on AI strategy and implementation. Chatbots: Custom conversational bots for user engagement and support. SaaS Solutions: Scalable cloud-based products tailored to business needs. AI Automation: Tools for optimizing workflows and increasing operational efficiency. Technologies & Frameworks Ruby on Rails React TypeScript Docker Heroku Django Angular Python VOIP Jenkins Project Scope & Target Clients Client Base Verticals: Fintech, e-learning, healthcare, e-commerce. Client Types: Startups and established Fortune 500 corporations. Engineering Scale Scope: Full-stack digital product consulting and partnership. Complexity: Projects range from MVP development to full-scale SaaS solutions.