IT Support Specialist
Primary stack
Windows
Nice to have's
Problem Solving
Job description
About the Position
BCIC Swiss GmbH | Best Connect International Company is looking for a full-time | on-site "IT Support Specialist" in Stockholm, Sweden.
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
- Must hold a valid work permit in Sweden
- Several years of experience in the IT field
- Fluency in Swedish
- Fluency in English
Contact Information
Contact Person: Shamsun Nahar Ruma
Position: Team Lead
Email: [email protected]
Apply Now!
Apply here: [email protected]
Salary: Negotiable
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BCIC Swiss
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